Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

212 Reviews

100% Would Recommend
Latest Review almost 2 years ago

Reviews


GJ
Gary J.
Des Moines, IA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2016 Category: Service
Gary said that the business took good care of him and his vehicle.
This review was collected via phone interview by Customer Research Inc.

JD
Josiah D.
West Des Moines, IA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2016 Category: Service
Josiah said the employees at this business have always treated him very well, have gone above and beyond when he brings his vehicle to them, and do a really great job providing service. He has referred this facility to others, and he appreciates all the work they have done for him so far.
This review was collected via phone interview by Customer Research Inc.

QP
Quentin P.
Altoona, IA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2016 Category: Service
Quentin said this business provided prompt, quick service. He stated the service was great so he will keep going back.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
Altoona, IA
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2016 Category: Service
Robert said the business was friendly, he has used them 2 or 3 times already and they also make sure he knows what they are doing.
This review was collected via phone interview by Customer Research Inc.

BW
Brian W.
Pleasant Hill, IA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2016 Category: Service
Brian said this business always takes care of him.
This review was collected via phone interview by Customer Research Inc.

JP
Jennifer P.
Des Moines, IA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2016
Awesome Service
I take our family cars to Smith Automotive and we love it. They take VERY good care of us in a way that no other place has. I highly recommend them!!

DP
Dwight P.
Ankeny, IA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2016 Category: Service
Dwight said the professionalism at this business was great.
This review was collected via phone interview by Customer Research Inc.

DH
Denise H.
Altoona, IA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2016 Category: Service
Denise said the customer service was excellent.
This review was collected via phone interview by Customer Research Inc.

CB
Craig B.
Iowa
Buick Rendezvous
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2016 Category: Service
Craig said the service provided by this business was fine and less expensive than expected.
This review was collected via phone interview by Customer Research Inc.

CT
Croix T.
Winterset, IA
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2016 Category: Service
Croix said this business is good. He likes the employees there since they treat him well and they gave him some recommendations.
This review was collected via phone interview by Customer Research Inc.

GR
Greg R.
Johnston, IA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2016 Category: Service
Greg said they did what he asked and nothing else.
This review was collected via phone interview by Customer Research Inc.

RT
Robert T.
Des Moines, IA
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2016 Category: Service
Robert said the employees at this business take care of him. He has been going to this place a long time.
This review was collected via phone interview by Customer Research Inc.

BB
Brad B.
Des Moines, IA
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2016 Category: Service
Brad said the staff at the business is very professional, the service was completed when it was expected and everything turned out the way he had expected it to.
This review was collected via phone interview by Customer Research Inc.

MF
Micky F.
Pensacola, FL
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2016 Category: Service
Micky said this business treats him well. They finished working on his vehicle in time for Christmas.
This review was collected via phone interview by Customer Research Inc.

FR
Fred R.
Pleasant Hill, IA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2016 Category: Service
Fred said this is a superior business that took really good care of him.
This review was collected via phone interview by Customer Research Inc.

JB
Johnas B.
Mitchellville, IA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2016
Smith Automotive
EVERYONE is always so nice and accommodating!

MD
Mike D.
Des Moines, IA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2016
Great experience
While I am never crazy about making significant repairs to one of our vehicles, I always trust that the gang at Smiths takes care of us, and is so easy to work with. In this visit they also pointed out a safety issue that we had addressed, which could have put my teen driver at risk...Thanks for looking out for us!

EW
Eric W.
Des Moines, IA
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/05/2016
Friendly service
The staff is very friendly and knowledgeable.

MN
Mark N.
Altoona, IA
Chevrolet Astro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2016
Service and belt replacement.
Our vehicle needed a service and new belt. We called and were able to get it in with short notice.

GR
Gary R.
Des Moines, IA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2015
Always pleased!
Knowledgeable and timely. Always happy with these guys!

Displaying Review 101 - 120 of 212 in total