Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

212 Reviews

100% Would Recommend
Latest Review almost 2 years ago

Reviews


SP
Shirley P.
Ankeny, IA
Chevrolet Tracker
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2015 Category: Service
Shirley said the business was fair and they kept her informed.
This review was collected via phone interview by Customer Research Inc.

GB
Greg B.
Des Moines, IA
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2015 Category: Service
Greg said he was satisfied with his overall experience with this business. He has been a customer there quite a few times and he has never had to take his vehicles back after being serviced. The diagnosis has always been spot on, his vehicle has always been on time or early and he is willing to spend time with this business. He was happy with customer service and they were honest.
This review was collected via phone interview by Customer Research Inc.

SH
Samatha H.
Altoona, IA
Chevrolet Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2015 Category: Service
Samatha said she has had no issues with the service this business provided.
This review was collected via phone interview by Customer Research Inc.

JB
Jim B.
Pleasant Hill, IA
Buick Riviera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2015 Category: Service
Jim said this business did a good job working on his vehicle.
This review was collected via phone interview by Customer Research Inc.

EW
Eric W.
Des Moines, IA
Chevrolet Malibu
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/12/2015 Category: Service
Eric said after they provided service to his vehicle he had to go back because his vehicle was not fixed.
This review was collected via phone interview by Customer Research Inc.

BW
Brian W.
Pleasant Hill, IA
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2015 Category: Service
Brian said this business has done a good job.
This review was collected via phone interview by Customer Research Inc.

DM
Dave M.
Pleasant Hill, IA
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2015 Category: Service
Dave said this business provided good customer service and the work done was excellent.
This review was collected via phone interview by Customer Research Inc.

EE
Elaine E.
Des Moines, IA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2015
Tire replacement
Awesome service! Good fair price.

MR
Mike R.
New Virginia, IA
RAM 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2015 Category: Service
Mike said the business is wonderful and he recommends them to others all the time.
This review was collected via phone interview by Customer Research Inc.

DR
DeJoode R.
Colfax, IA
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2015
Honest, reliable and very professional!
I can be assured my vehicles are fixed right the first time . Very knowledgable about issues and takes time to explain the problems and diagnosis.

RH
Rob H.
Des Moines, IA
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2015 Category: Service
Rob said he has been going there for years and they have always done good work. They are great and trustworthy.
This review was collected via phone interview by Customer Research Inc.

VV
Victoria V.
Des Moines, IA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2015 Category: Service
Victoria said she was happy with the service provided by this business. Bill, an employee there, is always nice and friendly.
This review was collected via phone interview by Customer Research Inc.

WB
Ward B.
Decorah, IA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2015 Category: Service
Ward said the personnel at the business was very accommodating. They stayed after 5:00 pm to complete the repairs on his vehicle.
This review was collected via phone interview by Customer Research Inc.

DK
Dorothy K.
Pleasant Hill, IA
Chevrolet Lumina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2015
Friendly and fair pricing
Overall I would go there for all repairs

AL
Alex L.
Des Moines, IA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2015 Category: Service
Alex said this business was friendly, knew what they were talking about, and described the issues while backing it up.
This review was collected via phone interview by Customer Research Inc.

FR
Fred R.
Pleasant Hill, IA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2015 Category: Service
Fred said the employees at this business treated him well.
This review was collected via phone interview by Customer Research Inc.

JH
Jim H.
Des Moines, IA
Chevrolet TrailBlazer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/31/2015
friendly, appear honest, kept me updated on the progress of the job.
good service

TB
Terry B.
Des Moines, IA
Buick Rendezvous
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2015
quick and painless in setting up appointments
Stated it would be 1/2 hr to 45 min for oil change and it was done in about 45 minutes. Appreciate that they don't try to do a hard sell on assorted products/services. Easy in and easy out. Discovered them about two years ago and have recommended them to several people.

AD
Amber D.
Des Moines, IA
Dodge Caliber
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2015
Great Work
I like the mechanics at Smith's, because they are very professional at their jobs, and also very down to earth. They explain issues in detail so you know and understand exactly what is wrong and how it can be fixed.

CG
Chris G.
Windsor Heights, IA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2015 Category: Service
Chris said this business explained things to him and they got him in right away. They also provided a loaner and completed the work the same day.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 121 - 140 of 212 in total