Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

212 Reviews

100% Would Recommend
Latest Review almost 2 years ago

Reviews


RT
Robert T.
Des Moines, IA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2015 Category: Service
Robert said he uses this business a lot and the employees do good work.
This review was collected via phone interview by Customer Research Inc.

MD
Mike D.
Des Moines, IA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2015
Perfect Experience...as usual
The team at Smith Automotive has always been fair, and honest with me...I refer anyone who asks to them, as they have always treated me right. This time it was just a simple service appointment, but they are friendly, and flexible, and make the whole process as painless as possible.

EE
Elaine E.
Des Moines, IA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2015
Oil change
Customer service is excellent! In and out in 45 minutes! Thanks guys!

TC
Tom C.
Des Moines, IA
Chrysler Sebring
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2015 Category: Service
Tom said the service was good but the prices were high.
This review was collected via phone interview by Customer Research Inc.

JB
Johnas B.
Mitchellville, IA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2015 Category: Service
Johnas said this business is very helpful, nice and informative.
This review was collected via phone interview by Customer Research Inc.

DM
Deb M.
Des Moines, IA
Chevrolet Monte Carlo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2015
Customer service
When I leave Smith Automotive, I have the confidence my vehicle has been serviced correctly!! Rusty, Bill and the service team are the best!

CR
Connie R.
Pleasant Hill, IA
Oldsmobile Alero
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2015
Very helpful and fair prices
They do a great job. Professional and friendly staff

SM
Shonda M.
Altoona, IA
RAM Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2015 Category: Service
Shonda said she was satisfied with the service and they were really friendly. She lives 40 minutes away but still drives to see them.
This review was collected via phone interview by Customer Research Inc.

AA
Aaron A.
Pleasant Hill, IA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2015
Great Service. They care
Smiths's takes care of you and make sure they are doing the best thing for both your vehicle and your pocketbook. I would recommend anyone that asks to go to Smiths you can trust them in all phases of your repair.

KS
Keith S.
Indianola, IA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2015 Category: Service
Keith said this facility had really good customer service and on time scheduling.
This review was collected via phone interview by Customer Research Inc.

GE
George E.
Des Moines, IA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2015 Category: Service
George said he takes his vehicle to the business because they do the job right.
This review was collected via phone interview by Customer Research Inc.

RT
Ryan T.
Altoona, IA
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2015 Category: Service
Ryan said he has done business with this facility before and it always turns out great. The owner is a friend of his.
This review was collected via phone interview by Customer Research Inc.

FS
Frank S.
Des Moines, IA
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2015 Category: Service
Spoke with Joe. He said this business is close to him, they are courteous and have good prices.
This review was collected via phone interview by Customer Research Inc.

RL
Roger L.
Des Moines, IA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2015 Category: Service
Roger said the business has outstanding service, did what he asked and did the repairs correctly. He would highly recommend them for service and hey keep the customer happy.
This review was collected via phone interview by Customer Research Inc.

DM
Dave M.
Pleasant Hill, IA
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2015 Category: Service
Dave said he likes the service provided by this business.
This review was collected via phone interview by Customer Research Inc.

SG
Sara G.
Des Moines, IA
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/05/2015 Category: Service
Sara said this business provided super friendly service. The service was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JB
Jean B.
Des Moines, IA
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2015 Category: Service
Jean said her vehicle is doing good so far after visiting this business.
This review was collected via phone interview by Customer Research Inc.

LM
Lindsay M.
Altoona, IA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2015
Timely and quick
I appreciated your help with my husbands jeep so you can expect to see us for our regular service checks from now on!

LC
Lynn C.
Altoona, IA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2015 Category: Service
Lynn said this business was very friendly. They explained things well and were very courteous.
This review was collected via phone interview by Customer Research Inc.

KG
Ken G.
Pleasant Hill, IA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2015 Category: Service
Ken said this business did a very good job. They were fast and efficient.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 141 - 160 of 212 in total