Smith's Transmission Service

Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0

2 Reviews

50% Would Recommend
Latest Review about 1 year ago

Dissatified C. on 01/11/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"A joke!!!!"
Beware of Smith's promises.... "Our main goals at Smith's Transmission Services are both quality workmanship and customer satisfaction. My first impression of a man wearing a blue uniform with Smith on it was that he was an honest and fair man. But beware of deception. The man at Smith’s said he could fix my vehicle. When I got my vehicle towed there I had to call and asked when would he start on it. I was told I needed to buy the part first(wow) is this realistic or what? A legitimate business fixes your vehicle and when the job is done they call you and then you pay for the service. Smith's transmission is a joke and they are thieves. I paid for a tow of sixty-five dollars that he originally said was forty-five dollars and for a diagnostic of sixty-five dollars on something I told him was wrong with my vehicle and of course he could not provide a print out of that diagnostic. A totaled rip off.
Service Date: 01/05/2017
Review Created: 01/11/2017 03:26 PM
Johnnie M. on 09/13/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Johnnie said she has been a customer for a long time. They always do a good job.
Category: Service
Service Date: 08/30/2013
Review Created: 09/13/2013
This review was collected via phone interview by Customer Research Inc.
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