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Somersworth Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,237 Reviews)
78
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
88
Total ReScores
4.6
ReScore Average
78
Net Promoter Score ®

Business Details

About

Somersworth Hyundai is ready to ensure your Hyundai vehicle runs well for the road ahead. Somersworth Hyundai is ready to ensure your Hyundai vehicle runs well for the road ahead.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(603) 692-5220

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 5:00 PM
Sat
7:30 AM - 5:00 PM
Sun
closed
* Eastern Time (US & Canada)
370 Route 108 Somersworth, NH 03878
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,237 Reviews)

KP
gravatar
Kristin P.
Meredith, NH
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/05/2022
0
Category: Service
Horrible downright disrespectful Customer Service
I cannot say it loud enough, do not go here. They do not care whatsoever for their customers. I was going to put off my review, but I am beyond angry so I'm leaving a review. The only reason I will give 1 star is because I like my vehicle that I spent a couple weeks searching for. I bought a 2019 KIA Sorento EX, 37K miles. Fell in love with it. Bought it on 7/18 because of their delays (which was frustrating) and such I took ownership on 7/21/2022. When I bought it it had a crack in the rear bumper. They said they would fix it but their subcontractor in Manchester NH could not get to it until Mon 8/1 and I would drop it off at 9:30 am, they would have it until 8/4 to fix the crack, which come to find out it would be driven over a mile there and back to the dealership, I left it with a full tank of gas, got it back with a little over a half tank. Go to pick it up, crack is nicely fixed, get in the vehicle. Empty water bottles, paper trash, debris from their work on fixing it throughout the vehicle, get home, there are 2 pieces of chocolate melted into my back rug and into the pores of my LEATHER seats, the vehicle was completely trashed. Ok, so I clean it, I'm super laid back, was going to go about my business as I use my vehicle for rideshare, my work, go to back up and Huge Warning sign MASTER WARNING LIGHT pops up immediately, they trashed my back sensors, had it for 4 days and couldn't even fix it and give it back to me in the condition I gave it to them. So, now, I have a trashed and broken vehicle. We contacted them yesterday after all this, said they would rectify immediately and give me a call first thing this morning. Here we are, 12:36 PM on Friday 8/5, not a peep, I matter not 1 bit to them. I am beyond furious. DO NOT DEAL WITH THESE GUYS!!!!
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