Thank you for your feedback, Quy!
Thank you for your review, Jose! I apologize for the lack in update with your new phone number. If you'd like to email me your updated number I am happy to ensure that it is changed in our system. email@example.com
Hi Esther, thank you for your feedback! We are currently in the process of making a few changes to better assist our customers. We have assessed the parking lot and service drop off/pick up situation and taken this into consideration with the changes we're making. I'm glad to hear that your experience with our employees was a positive one. We hope next time you come in you'll find our changes meet your needs. Drive safe!
Hi Sam, thank you for the positive feedback! I'll be sure to pass on the compliment to John. We appreciate your business! Drive safe!
Hi Leonard, thank you for the positive review! Drive safe!
Thank you for your review and feedback.Paul Mendoza
did not get good explanation on feature of cars specially on acura watch feature
Hi Jyoti, thank you for your feedback. I'd like to apologize that you felt the explanation of the features on your new car was an innadequate one. I would like to invite you back in to speak with one of our knowledgable sales associates to go over any and all features you are still unsure of. Please give us a call so that we can set this up for you. We appreciate your business and will take your feedback into consideration for all future transactions. Hope you are enjoying your new vehicle. Drive safe!
Hi Mr. Nicholson, thank you for your feedback! I apologize for the longer than estimated wait time for your vehicle. We are currently in the process of implementing a new system to speed up this process. I hope that the next time you are in for service you will find that your wait time has been improved from your previous experience. Please let us know if there's anything we can do to further accomodate you in the future. Drive safe!
Hi Joseph, thank you for your feedback! Drive safe!
Hi Junxian, thank you for your positive review! I'm glad to hear you were completely satisfied with our process here at South Coast Acura. Hope you are enjoying your new vehicle! Drive safe!
Please make sure to lock the customers' scars at all time when the cars are not in service. Lost some item last time I dropped off my car there for a service.