We are sorry you feel this way. We did look back at the invoice and saw that you had us check for a popping noise that we discovered was caused by both inner tie rod ends having slack in them. We also checked for a brake chirping noise for you that revealed the brake pads were down to the wear indicators and the rear drums were full of brake dust. In response to this, we cleaned and adjusted the rear brakes and changed the front brake pads and resurfaced the rotors. The front brake job itself was $225.29. We thought all of these charges were clearly proposed to you before we made the repairs. If there was any misunderstanding, we apologize.
Mr. R came in to us and said his vehicle was shaking. We told him he needed to take his vehicle back to where he had just had the tires balanced because they had no weights on them. We made no repairs to his vehicle. Maybe he confused us with another company. We tried to contact Mr. R and left a message.