Spraggins Auto Repair


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

642 Reviews

99% Would Recommend
Latest Review 5 days ago
Dean T. on 12/15/2017
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Dean said he thought paying $420 just for front brakes was being way over charged, even though there was a noise that the mechanic was going to be looking into. That price was way too much, and he will not recommend them because of that.
Vehicle: Plymouth Grand Voyager
Category: Service
Service Date: 12/13/2017
Review Created: 12/15/2017
This review was collected via phone interview by Customer Research Inc.
Tony and Melissa S. at Spraggins Auto Repair responded on 12/26/2017

We are sorry you feel this way.  We did look back at the invoice and saw that you had us check for a popping noise that we discovered was caused by both inner tie rod ends having slack in them.  We also checked for a brake chirping noise for you that revealed the brake pads were down to the wear indicators and the rear drums were full of brake dust.  In response to this, we cleaned and adjusted the rear brakes and changed the front brake pads and resurfaced the rotors.  The front brake job itself was $225.29.  We thought all of these charges were clearly proposed to you before we made the repairs.  If there was any misunderstanding, we apologize.  

Andy R. on 05/24/2016
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Andy said the diagnose at this business was incorrect. He spent a lot of money there for nothing and the vehicle was not fixed. He stated he took his vehicle to another business and they fixed it correctly.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 05/16/2016
Review Created: 05/24/2016
This review was collected via phone interview by Customer Research Inc.
Tony and Melissa S. at Spraggins Auto Repair responded on 06/03/2016

Mr. R came in to us and said his vehicle was shaking.  We told him he needed to take his vehicle back to where he had just had the tires balanced because they had no weights on them.  We made no repairs to his vehicle.  Maybe he confused us with another company.  We tried to contact Mr. R and left a message.  

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