Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

696 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


RT
Rickey T.
Henderson, TX
Chevrolet Silverado 1500
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06/18/2018 Category: Service
Ricky said this business has great people. He did not have a scheduled appointment and they were able to service his vehicle.
This review was collected via phone interview by Customer Research Inc.

TI
Tim I.
White Oak, TX
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Tim said this business is the best. He loves them. They are awesome.
This review was collected via phone interview by Customer Research Inc.

MJ
Matt J.
Longview, TX
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Matt said his vehicle was in and out in two days. The service was affordable.
This review was collected via phone interview by Customer Research Inc.

RK
Ronald K.
Longview, TX
Chevrolet Silverado SS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Ronald said the staff provided good customer service.
This review was collected via phone interview by Customer Research Inc.

CA
Charlie A.
Kilgore, TX
Honda Civic Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Charlie said the business is always great and he always goes there.
This review was collected via phone interview by Customer Research Inc.

GH
Gene H.
Longview, TX
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018
Always Better Than Expected
Kind, fast, thorough service. They do what they say and keep you informed. Even when the problem is more than you bargained for, Spraggins does their best to provide cost effective service that meets the need. I wish all businesses had their integrity!

TL
Tyler L.
Longview, TX
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018
Money well spent
I brought my new-to-me 4 cylinder Jeep YJ to Spraggins Automotive for a thorough tune-up and got way more service than I expected. Tony Spraggins was highly professional, courteous, and he listens to what you have to say! Alongside Tony S. at the front deak is another Tony who is just as professional and attentive.
My Jeep needed some moderately serious repairs, mostly maintenance, of which were handled in a timely fashion. I can now confidently drive this rig as my commuter without breaking so much as a simgle sweat droplet.
Also, I must add that his mechanics treat him with respect and aren't just a bunch of bumbling fools with tools. They all hold themselves to high standards and it shows the moment you pull up on the lot. I cannot say that about any other auto shop I have dealt with in the past.

CY
Channon Y.
Longview, TX
Dodge Dakota
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Channon said the service was quick and everything worked out well.
This review was collected via phone interview by Customer Research Inc.

CF
Chris F.
Kilgore, TX
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018
Efficient, honest, and friendly.
The people at Spraggins have been my mechanic of choice for any of the serious repairs to all of my cars. It seems that the rest of the city also uses them as they are always scheduled at least a day out. If there is more than one financial option to a repair, they will lay them all out and recommend one, but they will gladly do what the customer can afford (assuming its safe).
On my last visit, their schedule book was filled till the next week but they allowed me to drop off my car a little early and were able to get to it a little sooner than I expected.
I always recommend this shop to people who need serious mechanical work done on their car.

TS
Tony S.
Longview, TX
Ford Super Duty F-250 SRW
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05/25/2018 Category: Service
Tony said they are fantastic people and they do great work. They are super honest, and they go above and beyond.
This review was collected via phone interview by Customer Research Inc.

TD
Trevor D.
Longview, TX
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Trevor said the staff was really nice and he had good service. He didn't have an appointment, just walked in and they managed to take care of him.
This review was collected via phone interview by Customer Research Inc.

PA
Phil A.
Longview, TX
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018
Quality of the staff and mechanics.
Just like last time all went well. Completed timely and professional feed back. Excellent work. Was concerned about my satisfaction.

AC
Alison C.
Longview, TX
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Alison said the employees were a delightful couple.
This review was collected via phone interview by Customer Research Inc.

RM
Rubin M.
Longview, TX
Chevrolet Corvette
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Rubin said the business is very fair, with good estimates. He deals with Tony and they are quick.
This review was collected via phone interview by Customer Research Inc.

PH
Paulene H.
Longview, TX
Buick Lucerne
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Paulene said she was well taken care of by the business. She couldn't ask for better from them.
This review was collected via phone interview by Customer Research Inc.

MW
Mark W.
Gladewater, TX
Chevrolet Monte Carlo
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Mark was pleased with the service he received, and the timely manner it was completed in.
This review was collected via phone interview by Customer Research Inc.

LG
Luke G.
Longview, TX
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Luke said the mechanic is an excellent man to work with, and gave him good advice. The work he did was very thorough.
This review was collected via phone interview by Customer Research Inc.

JM
Jan M.
Longview, TX
Mercury Mountaineer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Jan said Tony is honest and does thorough work. He always keeps his word about what he can and cant do, and about the timing.
This review was collected via phone interview by Customer Research Inc.

MR
Mark R.
Longview, TX
Chevrolet Equinox
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Mark said the customer service was good. The staff walked him through the issues on his vehicle, and they were very good at explaining it.
This review was collected via phone interview by Customer Research Inc.

QM
Quasana M.
Longview, TX
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Quasana said the service was quick and easy.
This review was collected via phone interview by Customer Research Inc.