98% Would Recommend
Latest Review 8 days ago
Marissa M. on 02/13/2018
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Marissa said the staff always provide a good experience, and she trusts them to service her vehicle.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 02/02/2018
Review Created: 02/13/2018
This review was collected via phone interview by Customer Research Inc.
David R. on 02/08/2018
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David said the staff diagnosed his problems correctly. They informed him of the issues and gave him good pricing. They followed up after the service.
Vehicle: Volkswagen EuroVan
Category: Service
Service Date: 02/05/2018
Review Created: 02/08/2018
This review was collected via phone interview by Customer Research Inc.
Nina M. on 02/06/2018
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Nina said the employees did very good work, and tried to save them as much money as possible. She is very pleased with the service.
Vehicle: Volkswagen New Beetle Coupe
Category: Service
Service Date: 02/02/2018
Review Created: 02/06/2018
This review was collected via phone interview by Customer Research Inc.
Angela P. on 02/03/2018
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Angela said the staff have always been very accommodating with her schedule. Their prices are good, and they're very honest about the work that needs to be done. She appreciates their service and stated she feels she can trust them.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 02/01/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
Mike S. on 01/31/2018
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Mike said the business did a good job.
Vehicle: Volkswagen Vanagon
Category: Service
Service Date: 01/26/2018
Review Created: 01/31/2018
This review was collected via phone interview by Customer Research Inc.
Daniel L. on 01/26/2018
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Daniel said he would like to thank this business for the high quality, good work they did.
Vehicle: Volkswagen Vanagon
Category: Service
Service Date: 01/23/2018
Review Created: 01/26/2018
This review was collected via phone interview by Customer Research Inc.
Phillip B. on 01/26/2018
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Phillip said everything was awesome and he appreciated the service. His only problem was he wanted the alignment done, and it was not done. However, he was not charged for it.
Vehicle: Volkswagen Vanagon
Category: Service
Service Date: 01/22/2018
Review Created: 01/26/2018
This review was collected via phone interview by Customer Research Inc.
Pete M. on 01/19/2018
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Pete said the employees took care of the problem. They did what they said they'd do, plus more.
Vehicle: Volkswagen Vanagon
Category: Service
Service Date: 01/05/2018
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
Bob R. on 01/19/2018
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Bob said the business had great communication, and the owner is never available.
Vehicle: Volkswagen Vanagon
Category: Service
Service Date: 01/05/2018
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
Steven H. on 01/18/2018
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Steven said the staff always provides good work and he would recommend the business to others.
Vehicle: Toyota Camry Solara
Category: Service
Service Date: 01/10/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
MARJORIE L. on 01/16/2018
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"Care and Maintenance"
I have been taking my beloved VW Cabrio to Stephans Auto Haus since 2007. I trust their work and I really appreciate the relationships that have been built over the years. My latest visit there just reinforced how I feel about this business, recently I had some work done and after driving it for a few weeks it just didn't feel or sound right so I brought it back in and they made it right. My car has never sounded and felt better! Thank you for taking care of my car!
Vehicle: Volkswagen Cabrio
Service Date: 01/12/2018
Review Created: 01/16/2018 08:53 AM
JIM D. on 01/04/2018
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"So far so good!!!"
Just did 2000 mile road trip on the new 1.8. Running strong!
Can't wait for the next outing....
Vehicle: Volkswagen Vanagon
Service Date: 12/18/2017
Review Created: 01/04/2018 07:24 PM
Dawn J. on 12/20/2017
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Dawn said she was glad she took her vehicle to this business. The employees were great. They were fabulous. She will continue using this business.
Vehicle: Volkswagen EuroVan
Category: Service
Service Date: 12/11/2017
Review Created: 12/20/2017
This review was collected via phone interview by Customer Research Inc.
David R. on 12/18/2017
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David said the business took care of everything and they have affordable prices. He always recommends them to anyone who needs service done to their vehicle.
Vehicle: Volkswagen EuroVan
Category: Service
Service Date: 12/13/2017
Review Created: 12/18/2017
This review was collected via phone interview by Customer Research Inc.
Graham M. on 12/15/2017
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Graham said his overall experience was good. The staff helped him with what he needed and they offered to install the part.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 12/11/2017
Review Created: 12/15/2017
This review was collected via phone interview by Customer Research Inc.
Mark U. on 11/28/2017
Recommended badge inactive Recommended
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Mark said the price wound up being higher than he expected.
Vehicle: Volkswagen EuroVan
Category: Service
Service Date: 11/17/2017
Review Created: 11/28/2017
This review was collected via phone interview by Customer Research Inc.
Ed P. on 11/25/2017
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Ed said the staff are always more than willing to help. They answer his questions and they know a lot.
Vehicle: Volkswagen Vanagon
Category: Service
Service Date: 10/24/2017
Review Created: 11/25/2017
This review was collected via phone interview by Customer Research Inc.
SHARI G. on 11/19/2017
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"These guys always go above and beyond!"
It takes a lot of skill and creativity to keep older vehicles going, and the guys at Stephan’s have both! I trust them completely, and appreciate them always going the extra mile to help us maintain our beloved Eurovan.
Vehicle: Volkswagen EuroVan
Service Date: 11/17/2017
Review Created: 11/19/2017 08:05 AM
Ebony M. on 11/14/2017
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Ebony said her service was very good. It was done in a timely manner and he explained it all to her.
Vehicle: Volkswagen New Beetle
Category: Service
Service Date: 11/08/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Hector C. on 10/30/2017
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Spoke with Hector's daughter. She said they've had no problems or miscommunication with this business.
Vehicle: Audi A4
Category: Service
Service Date: 10/24/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
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