Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

228 Reviews

97% Would Recommend
Latest Review 14 days ago

Reviews


KE
Ken E.
Washington
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019 Category: Service
Ken said the staff provided great service.
This review was collected via phone interview by Customer Research Inc.

PS
PATRICIA S.
Vancouver, WA
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019
I find that you are both thorough and honest.
The repair people exp;lain exactly what they are doing and answer all my many questions.

GT
Gary T.
Washington
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2019 Category: Service
Gary said he had a very good experience.
This review was collected via phone interview by Customer Research Inc.

KB
Ken B.
Vancouver, WA
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Ken said the business was the best. He was happy with what the staff did and appreciate their thoughtfulness in explaining everything to him.
This review was collected via phone interview by Customer Research Inc.

SC
Seth C.
Vancouver, WA
Mazda B2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Seth said the customer service is good, the staff are loyal and they seem legit.
This review was collected via phone interview by Customer Research Inc.

CK
Christion K.
Washington
Ford F-150
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/11/2019 Category: Service
Christion she said didn't have much interaction since she was in a rush. She said she appreciated the service.
This review was collected via phone interview by Customer Research Inc.

DB
Darren B.
Washington
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Darren said the staff at this business did a good job.
This review was collected via phone interview by Customer Research Inc.

RH
RUSTY H.
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019
Great service!
Stevens Auto has never let me down. They are quick, thorough, and affordable.

JS
JERRY and NELLA S.
Vancouver, WA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019
"Emergency" brake job
Prompt, accurate, cheerful, genuine.

NH
Nathan H.
Washington
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Nathan said he was pleased with the service he received, and it was quick. They were great to work with.
This review was collected via phone interview by Customer Research Inc.

AT
Ashton T.
Washington
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Ashton said the overall customer service was good.
This review was collected via phone interview by Customer Research Inc.

JV
Jeramy V.
Washington
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Jeramy said the staff is friendly, they're good at what they do and the price is reasonable.
This review was collected via phone interview by Customer Research Inc.

KT
KATE T.
Lexus RX 400h
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
Broken Lug
Troy and his team were able to see me same day to make sure my wheel was safe. The labor was fairly priced and I got to hang with the coolest auto shop dog in the world.

Thanks guys!

MM
Michael M.
Vancouver, WA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Michael said the staff treated him well.
This review was collected via phone interview by Customer Research Inc.

CB
Chris B.
Vancouver, WA
Toyota Highlander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/23/2019 Category: Service
Chris said there was one aspect of the service they did not adequately address.
This review was collected via phone interview by Customer Research Inc.

TK
Toni K.
Vancouver, WA
INFINITI QX50
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Toni said the staff went above and beyond.
This review was collected via phone interview by Customer Research Inc.

KP
Kevin P.
Vancouver, WA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Kevin said he received good service from the staff.
This review was collected via phone interview by Customer Research Inc.

KR
KELLY R.
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2019
Thorough, went above and beyond
They took my word and test drove my vehicle many times until they discovered the problem only a few hours before I was supposed to pick my vehicle up to drive out of town. They stayed late to finish my car and fixed it for me so I could leave. They could of just told me that they couldn’t find the problem and sent me on my way. Very much appreciated!

SA
SACHA A.
Vancouver, WA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2019
Professional, honest, experts and fair prices!
I appreciate Troy and his team very much! They are always professional and are experts in their field. I appreciate them explaining things, I feel like their prices are fair and work done in a very timely fashion. I would recommend Stevens Auto Service!

RN
Ryan N.
Washington
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Ryan said the employees took his vehicle in right away. They completed the service he wanted. The work was done at a good price.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 228 in total