Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

806 Reviews

99% Would Recommend
Latest Review 11 months ago

Reviews


FG
Frederick G.
Liberty, MO
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2017
Home town Service without the big chain store sales push.
Friendly Service, they only fix what needs to be fixed. They never upsell you something you don't need or want. I always feel like they have my best interest in mind.
I have been a customer for 30 years, I never had anything to complain about.

AS
Anna S.
Missouri
Pontiac Firebird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Anna said the facility was very kind and considerate. They answered her questions and they didn't look down on her. The staff are very respectful. She likes the idea of mom and pop shops because they are the best. She is pleased with the customer service.
This review was collected via phone interview by Customer Research Inc.

TW
Travis W.
Liberty, MO
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2017 Category: Service
Spoke with Travis' wife. She said her family has been using the business for years. She stated that they are honest and they have always fixed the problem.
This review was collected via phone interview by Customer Research Inc.

DA
Daniel A.
Liberty, MO
HUMMER H3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2017 Category: Service
Daniel said the employees were honest.
This review was collected via phone interview by Customer Research Inc.

TF
Tom F.
Kansas City, MO
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2017 Category: Service
Tom said Steve is always honest and does a good job. He always recommends him.
This review was collected via phone interview by Customer Research Inc.

BB
Bill B.
Liberty, MO
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2017 Category: Service
Bill said the business always gets to him quickly. They do a good job with no surprises.
This review was collected via phone interview by Customer Research Inc.

JN
Jerry N.
Smithville, MO
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Jerry said this business has been an excellent experience for him and he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SU
Shelly U.
Kansas City, MO
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Shelly said the business was very good.
This review was collected via phone interview by Customer Research Inc.

DW
David W.
Liberty, MO
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2017
Best Service
Took this almost 30 year old truck to Steve because they are the best and fairest in the Nortthland. They service the truck and were able to give me confidence that this truck is in great shape. Delivered in no time with low cost and got my inspection too. Great Job!

JK
Joe K.
Excelsior Springs, MO
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2017
easy access, friendly, price good
In rush to get truck fixed, was able to schedule two days out, pending a full hip replacement so was in hurry to get this off my back and not make it my wife's problem while she had to tend to me. Steve's was able to do this and get it quickly fixed.

DW
David W.
Liberty, MO
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2017
Great service
Steve’s did another great job on my Cadillac. Great service and great price. Took My car in with sound when braking and in no time it was repaired and with no charge since it was still under warranty.Ttey are always honest and fair each and every time I have used them in the past 19 years! Thanks

MS
Myron S.
Liberty, MO
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2017
Excellent Service and friendly peoply
Excellent service as always. Have a wonderful Christmas and a safe, healthy and prosperous New Year. Kathy will keep you in my prayers for a quick recovery . The Schmitt's Donna & Myron

JS
James S.
Missouri
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2017 Category: Service
James said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

BS
Billy S.
Missouri
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2017 Category: Service
Billy said the staff made him happy. Everybody around town stated Steve was good. He will go back.
This review was collected via phone interview by Customer Research Inc.

JH
Joel H.
Liberty, MO
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017
Always dependable!
We bring our cars to Steve's Auto Repair anytime we need something looked at or done. This auto repair shop is the best we have ever use.

GH
Gordon H.
Liberty, MO
Jeep Liberty
Verified Customer
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11/22/2017
Professional, honest, available.
Every time we use Steve’s Auto, I am impressed with the amazing job they do! Courteous, honest, professional and available if and when we need them.

CS
Chaz S.
Kansas City, MO
Honda Accord Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/22/2017 Category: Service
Chaz said he had a good experience at this business.
This review was collected via phone interview by Customer Research Inc.

JB
Julie B.
Kansas City, MO
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017
The. BEST. Ever!
They always treat you right & don't recommend unnecessary services. They're so awesome

DW
David W.
Liberty, MO
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2017
Great Service
Took my car in for brakes and fixed the car and it was under warranty from last time. No charge because Steve is the best most honest person. If you’re not using Steves’s your probably over paying and getting poor quality! Be using Steve for almost 20 years and wouldn’t use any other mechanic in the northland!

EH
Ed H.
Liberty, MO
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017
Steve's is always easy to schedule service!
Great service! Up front with the work to be done no surprises.