Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

533 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
100% Would Recommend
Latest Review 10 days ago

Reviews


LB
Louis B.
Niagara Falls, NY
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/15/2018 Category: Service
Louis said the business is 100 percent perfect. They are very responsive and he is appreciative of Steve.
This review was collected via phone interview by Customer Research Inc.

WG
Wayne G.
Grand Island, NY
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Spoke with Mary. She said they get the job done in a timely manner. She said she appreciates the work they do every time she takes her vehicle there.
This review was collected via phone interview by Customer Research Inc.

JM
Jim M.
Niagara Falls, NY
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Jim said the business did a good job and the prices were reasonable as well.
This review was collected via phone interview by Customer Research Inc.

DS
Douglass S.
Niagara Falls, NY
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Douglass said the mechanic did a great job and he fixed the problem.
This review was collected via phone interview by Customer Research Inc.

AM
Anna M.
Youngstown, NY
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Anna said the staff is very friendly, very nice and they helped her.
This review was collected via phone interview by Customer Research Inc.

DC
DIANNA C.
Youngstown, NY
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
Take all my cars there.
The staff is always helpful, friendly and easy 2 talk to. Easy to make an appointment and fast service. They do an excellent job.

CV
Cheryl V.
Niagara Falls, NY
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Cheryl said the staff is really good to her, she has no problems, they always fixed her vehicle and are always reliable.
This review was collected via phone interview by Customer Research Inc.

RK
Rachael K.
New York
BMW 328i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Rachel said they were very good, accommodating, and reasonable.
This review was collected via phone interview by Customer Research Inc.

FF
Frank F.
Niagara Falls, NY
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Frank said he has gone to them for awhile and they take care of him.
This review was collected via phone interview by Customer Research Inc.

BR
Betty R.
Niagara Falls, NY
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Betty said, this business is very personable and quick and they asked her if she needed a ride.
This review was collected via phone interview by Customer Research Inc.

ES
Elizabeth S.
Niagara Falls, NY
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Elizabeth said Steve was good and is a nice mechanic.
This review was collected via phone interview by Customer Research Inc.

AR
Anthony R.
Niagara Falls, NY
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Anthony said they are good people who do a good job.
This review was collected via phone interview by Customer Research Inc.

JW
JOHN W.
Grand Island, NY
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018
Customer service
Always a friendly place to do business at and always had a good experience. Last time had an issue with vehicle parts for brakes and tpms not working correctly which resulted in longer than hoped first trip and a needed second trip. However it was the fault of the parts not the shop. The shop/owner made great (not good) on the relatively minor inconvenience with great customer service and applicable discount leaving me very happy and not at all frustrated!!

RD
Rich D.
Niagara Falls, NY
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Rich said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Niagara Falls, NY
Chevrolet Malibu
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/21/2018 Category: Service
John said the staff did not do a complete job. They were supposed to put grease on parts of the engine but they didn't.
This review was collected via phone interview by Customer Research Inc.

TG
Tim G.
Lewiston, NY
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Tim said the staff have always done a good job.
This review was collected via phone interview by Customer Research Inc.

NP
Nick P.
Buffalo, NY
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Nick said it was great service and they were fast.
This review was collected via phone interview by Customer Research Inc.

RB
Rich B.
Niagara Falls, NY
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Rich said this business has always been good for him and he's never had a problem with Steve as far as the service goes.
This review was collected via phone interview by Customer Research Inc.

EG
EDWARD G.
Niagara Falls, NY
Mazda MX-5 Miata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018
It’s fun and friendly to visit Steve’s
The folks at Steve’s are car nuts like me, they know their way around cars and such very well, they are quick but not hurried, they have a great sense of humor, they know their business extremely well. And the coffee is free. It’s worth a visit just to visit with them, but not for long, they are committed to fast, accurate service.

KW
Kathleen W.
Sterling, VA
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Kathleen said the employees were helpful, on time and the facility was really nice.
This review was collected via phone interview by Customer Research Inc.