Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

489 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


SM
Shirley M.
Lakewood, CA
Chrysler Cirrus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/04/2018 Category: Service
Shirley said that the business took a while.
This review was collected via phone interview by Customer Research Inc.

JL
JUAN L.
Long Beach, CA
Volkswagen Jetta Wagon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/15/2018
Reasonably affordable.
Jake and Stu provide a genuine service, undertsand the clients concerns and their budget conscious. They take the time to explain carefully and provide thorough instructions.

BS
BILL S.
Lakewood, CA
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/21/2018
Honesty
Fair cost, reliable & upfront explaination of job.

JG
Julianna G.
Long Beach, CA
INFINITI FX35
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/24/2018 Category: Service
Julianna said there were some discrepancies on the price, but they got it straightened out.
This review was collected via phone interview by Customer Research Inc.

DS
Darrell S.
Long Beach, CA
Subaru Outback (Natl)
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2018 Category: Service
Darrell said they were good and quick but a bit pricey.
This review was collected via phone interview by Customer Research Inc.

RB
RICHARD B.
Lakewood, CA
Saturn SC 3dr
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/01/2018
Saturn Transmission
This is hard for me. I have to admit, I would have given 5 stars.... BUT my transmission is slipping between gears. And this is after a $3000 overhaul (rebuild) on my transmission less than 3 years ago. The regular maintenance on my 2001 Saturn didn't catch the slipping between gears... and it's pretty bad. I guess the test drive didn't acutely happen... not to complain... but REALLY. I have been a loyal customer for at least 3 years. I am disappointed...

I know you are better than this...

I will see you tomorrow...

JW
JACQUELINE W.
San Pedro, CA
Nissan Maxima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/29/2017
Follow up transmission service.
Genuine concern was shown for my car's service needs. I appreciate their respect for my time by expediting the fluid order. I feel confident that Stu's Transmission Repair does quality work and that my Nissan is in good hands.

GG
Gabriel G.
Long Beach, CA
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2017 Category: Service
Gabriel said everyone was nice and they seem knowledgeable. However, he had a problem with his vehicle and it did not get resolved. He will have to take his vehicle back in.
This review was collected via phone interview by Customer Research Inc.

DB
Dion B.
Long Beach, CA
Dodge Nitro
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/03/2017 Category: Service
Dion said they have reasonable prices compared to other businesses in town.
This review was collected via phone interview by Customer Research Inc.

JW
Johnathan W.
Long Beach, CA
Volkswagen EuroVan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2017 Category: Service
Johnathan said he was pretty happy with the service this business provided.
This review was collected via phone interview by Customer Research Inc.

PG
PAUL G.
Long Beach, CA
Mercury Grand Marquis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/02/2017
Air Suspension
Thanks for service

DB
DANEIL B.
Lakewood, CA
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/24/2017
Great service
These guys show much consideration for my concerns and treat my car troubles as if they were there own and never pressure me for my business with them. My expectations are met at each visit. they are reliable and show great value for me as a customer with their awesome customer service. Tim and Jake do a great job and their mechanics have never let me down.
Tim G. from Stu's AE Transmission responded on 08/24/2017

WOW!  What a tremendous review!  Customers like you make our jobs well worth the time and effort.  Thanks Daniel.

Tim, Jake & Crew
Note I didn't use your nickname.  Your friend and mechanic.
Tim :) 


KB
KELLEY B.
Long Beach, CA
GMC Sonoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/22/2017
GMC truck
Quality work you can rely on

JK
Josh K.
Long Beach, CA
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/26/2017 Category: Service
Josh said he knows this business, and the employees are great people but they were not able to fix the issue.
This review was collected via phone interview by Customer Research Inc.

RF
Reno F.
Long Beach, CA
Chevrolet Caprice
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2017 Category: Service
Reno said the business does an excellent job. He would recommend them for service and everything was done to his expectations.
This review was collected via phone interview by Customer Research Inc.

AH
Alex H.
Lakewood, CA
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/25/2017 Category: Service
Alex said the people at this business were friendly and the service was really good. He stated it took a little longer than he expected but he would recommend them to others.
This review was collected via phone interview by Customer Research Inc.

JG
Jeffrey G.
Long Beach, CA
Chevrolet Silverado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/26/2016 Category: Service
Jeffrey said the business was pretty good. They did a great job. He doesn't want to call them perfect but he will return again.
This review was collected via phone interview by Customer Research Inc.

RS
Rikki S.
Long Beach, CA
Chrysler 300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/22/2016 Category: Service
Rikki said he had no issues and no problems at all. They are friendly and nice.
This review was collected via phone interview by Customer Research Inc.

DA
Donell A.
Long Beach, CA
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/26/2016 Category: Service
Donell said this business has pretty good service.
This review was collected via phone interview by Customer Research Inc.

AG
Alison G.
Long Beach, CA
Ford Five Hundred
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2016 Category: Service
Alison said there is always room for improvement.
This review was collected via phone interview by Customer Research Inc.

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