Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

540 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


EB
Elnora B.
Ahoskie, NC
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Elnora said, the other facilities in her town overcharge their customers so she goes to this business for the good service.
This review was collected via phone interview by Customer Research Inc.

ME
Mel E.
Chesapeake, VA
Mercedes-Benz S550
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Mel said the customer service, the people, everything was great at this business. He has already recommended it. He stated he would like them to keep up the good work and good service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Suffolk, VA
Toyota Tacoma
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/05/2018
Annual Inspection
Gary and the crew inspected the vehicle, rotated the tires and changed all the belts in about an hour. Happy with price and would recommend this shop to anyone. We have used Suffolk Alignment now for 18 years.

EP
Eric P.
Suffolk, VA
Toyota Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Eric said the service is good and so are the people .
This review was collected via phone interview by Customer Research Inc.

LC
Leslie C.
Suffolk, VA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Spoke with Leslie's husband. He said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

CS
Christian S.
Virginia
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Christian said everything with his experience was great, he had no problems. The service was done quickly and everything went smoothly.
This review was collected via phone interview by Customer Research Inc.

BV
Brandon V.
Chesapeake, VA
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Brandon said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DM
Desmond M.
Suffolk, VA
Lexus GS 300 Luxury Perform Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Desmond said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

BJ
BEVERLY J.
Suffolk, VA
Chevrolet SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018
RV inspection at Suffolk Alignment.
I took my RV to Suffolk Alignment for a yearly inspection. I had called ahead, and was going to leave it and pick up later. I was asked if I was going to wait, and decided to do so. I was in and out in approximately 30 minutes. The mechanic even turned it around for me, without being asked, so it would be facing the street. Excellent service.

BH
Brenda H.
Sunbury, NC
Volkswagen Eos
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Brenda said this was her second time at this facility and the staff is pretty good. She had an appointment at 9am and it took them an hour and 30 minutes to start working on her vehicle and she was given no reason for the late start.
This review was collected via phone interview by Customer Research Inc.

BF
Brian F.
Suffolk, VA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Brian said the employees took care of his vehicle quickly. The work was done promptly.
This review was collected via phone interview by Customer Research Inc.

AT
Archie T.
Suffolk, VA
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Archie said the staff told him what he needed to do to pass his inspection. He would recommend the business for service, but it is a little too expensive for him.
This review was collected via phone interview by Customer Research Inc.

WW
William W.
Suffolk, VA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
William said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

KP
Kelly P.
Suffolk, VA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Kelly said the facility had a good price for all the work and they were timely in getting it done.
This review was collected via phone interview by Customer Research Inc.

JH
Jasmine H.
Suffolk, VA
Nissan Murano
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/01/2018 Category: Service
Jasmine said the business provided good service and she also said she will be a repeat customer if necessary.
This review was collected via phone interview by Customer Research Inc.

IR
Ina R.
Capron, VA
Dodge Avenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Ina said they were excellent. They did what she wanted. She will be going back.
This review was collected via phone interview by Customer Research Inc.

LH
Landon H.
Suffolk, VA
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Landon said he has used the business for years.
This review was collected via phone interview by Customer Research Inc.

ML
MICHELE L.
Suffolk, VA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018
Fast and fair
Went in for oil, lube and inspection. Had an appointment and they took me early. Discovered the truck needed brakes which they took care of right away. I am extremely satisfied with this service visit.

LB
LINDA B.
Suffolk, VA
Chevrolet Tracker
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018
Best Automotive Care In Town
As always, great service. Would recommend to anyone

KM
KATHY M.
Suffolk, VA
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018
Services
The service is always top of to line .
The owners are the real thing they are there to serve.