Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

563 Reviews

98% Would Recommend
Latest Review 2 days ago

Reviews


HM
HELEN M.
Chesapeake, VA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018
Front end rebuild
Work was done in a timely manner and at estimated cost.

SS
Shertina S.
Suffolk, VA
INFINITI I30
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Shertina said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

LB
LINDA B.
Suffolk, VA
Chevrolet Tracker
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Best Automotive In Town
As always, fast, courteous service and very knowledgeable of their work. Would not go anywhere else.

DD
Donna D.
Norfolk, VA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Donna said the business is professional and courteous. They did all the work needed, in a timely manner.
This review was collected via phone interview by Customer Research Inc.

KM
KATHY M.
Suffolk, VA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Always
We have been customers at Suffolk alignment for several year and the service has always been top notch..

IR
Ina R.
Capron, VA
Dodge Avenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Ina said the staff is great, the work was excellent, they are courteous, and she has nothing but good things to say about them. She will be taking her vehicle back to them again.
This review was collected via phone interview by Customer Research Inc.

AE
Aaron E.
Suffolk, VA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Aaron said the business was quick and prepared. They knew what they were doing.
This review was collected via phone interview by Customer Research Inc.

MG
Martrelle G.
Suffolk, VA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Martrelle said the staff answered his question and provided details that were straight to the point. He was very happy.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Suffolk, VA
Ford F-150
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/31/2018
It was ready when they said it would.
When I went to pay for my service to my vehicle the man in the air conditioning office acted like I was a bother to him. Even seemed a bit rude. Who was that guy. I really hope he is not the owner. He needs people skills. I am the customer. The manager and the woman was real nice and seemed concerned to help everyone. I didn’t like dealing with the man in the office.

SH
STEPHANIE H.
Suffolk, VA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018
I’ve got my Aline at Suffolk alignment for yrs and never had a bad experience there are friendly and fast they are your go to people
The best place to have your car Aline

TW
TOMMY W.
Suffolk, VA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2018
Inspection
Good turn around time on my inspection, the team at Suffolk Alignment has workef well with me on several occasions.

CH
CHET H.
Suffolk, VA
Chevrolet Avalanche
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018
Quick and friendly service
Quick and friendly service .

RW
ROBERT W.
Suffolk, VA
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018
Always Great Service!
They do what I want or what is needed and that's all. No pressure. Just recommendations. We will continue to do business with all our three vehicles. So glad we found them 5 years ago.

JG
James G.
Suffolk, VA
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
James said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JS
Jasper S.
Suffolk, VA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Jasper said the business did a good job and everything turned out fine.
This review was collected via phone interview by Customer Research Inc.

CW
Charles W.
Carrsville, VA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Charles said he had good service.
This review was collected via phone interview by Customer Research Inc.

BS
Bobby S.
Franklin, VA
Chrysler Town & Country
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2018 Category: Service
Bobby said he would recommend this business for service,
This review was collected via phone interview by Customer Research Inc.

LW
Larry W.
Suffolk, VA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Larry said the service was very good.
This review was collected via phone interview by Customer Research Inc.

MS
Matthew S.
Suffolk, VA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Matthew said the staff did what he asked them to do. He was happy with the outcome.
This review was collected via phone interview by Customer Research Inc.

JW
John W.
Suffolk, VA
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
John aid the customer service at the business was good and the service was quick.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 563 in total