Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

442 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review about 22 hours ago

Reviews


CS
Colleen S.
New York
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2019 Category: Service
Colleen said she spoke to Harold personally and he had already addressed the situation with her husband. He apologized and said they would work on the time frame.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/24/2019 Category: Service
Colleen said they took an hour for the oil change, and she thinks this was a little bit too long.
This review was collected via phone interview by Customer Research Inc.
Harold K. from Sullivan Auto Service responded on 06/26/2019

IM GLADE WE ABLE TO RESOLVE THIS ISSUE


JA
JOHN A.
Red Creek, NY
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2019
Vehicle inspection
Harold and his crew are awesome. Knowledgable and ready to service the customer.

DH
Dennis H.
Sodus, NY
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Dennis said he likes them a lot and they have always been good to him.
This review was collected via phone interview by Customer Research Inc.

EI
ETHAN I.
Sodus, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019
Harold makes the place great!!
Harold makes the place great. He is always pleasant, accommodating, and provides outstanding service..

MH
MARY H.
Sodus, NY
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/12/2019
very efficient, timely, and friendly
very efficient , friendly, things get accomplished timely manner.
at ease while waiting for repairs.

MP
MARY P.
Sodus, NY
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2019
Mary Zecher Patton
Great service. Knowledgeable, friendly staff.

LH
Lorriane H.
Williamson, NY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2019 Category: Service
Lorriane said the business was very accommodating, very helpful and they knew what they were doing.
This review was collected via phone interview by Customer Research Inc.

SD
Sally D.
Tioga, PA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2019 Category: Service
Sally said the business has good service and are very helpful.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Williamson, NY
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019
Good service
They drop every thing to help me out. I am completely satisfied with their services. Their prices are fair.

CG
CHRISTIE G.
Williamson, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019
First time here
I called to make an appointment and they took me within a couple hours. They were very quick and proficient. Everyone there is very friendly and personable. I will return if needed in the future.

LB
LISA B.
Sodus, NY
Subaru XV Crosstrek
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019
Inspection
Got me in and out and answered my questions.

Verified Customer
Webster, NY
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019
Outstanding understanding of our situation after car accident.
After our new corvette was responded, our corvette was towed to Sullivan. They were so understanding and patient with our calls. We were absolutely recommend them.

RG
Rick G.
Williamson, NY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Rick said the staff is easy to talk to and they take care of him when he gets there. He's never had a problem, they're nice people and they take care of him in the best way.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Sodus, NY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019
Mary Zecher Patton
Knowledgeable, friendly staff!!

CM
Corinne M.
Sodus, NY
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Corinne said that the place fixed her vehicle in just a day, which was unexpected.
This review was collected via phone interview by Customer Research Inc.

SH
steve h.
Clayton, NY
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019
Great shop!
Brought my car in on a whim and they got it right in. Very fair and I failed an inspection but they were great! I will go back to them for sure.

AL
Ali L.
Rochester, NY
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2019
Amazing work && customer service
The work is phenomenal they did amazing work on my car. Dana and Harold were very friendly and helped me out. They worked with me on my car and explaining things. They are very helpful I recommend them to anyone!

NO
nancy o.
Newark, NY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2019
Great service
Always professional and friendly

JJ
JOHN J.
Williamson, NY
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2019
good service
Friendly service

DB
DAN B.
Sodus, NY
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2019
HONESTY, QUALITY WORK, HOMETOWN FRIENDLY
HOPE THAT THIS BUSINESS CONTINUES TO THRIVE, THEY ARE A GREAT ASSET TO OUR COMMUNITY.

Displaying Review 1 - 20 of 442 in total