Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9
4.9

(470 Reviews)

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review about 20 hours ago

Reviews


CS
Colleen S.
New York
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2019 Category: Service
Colleen said she spoke to Harold personally and he had already addressed the situation with her husband. He apologized and said they would work on the time frame.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/24/2019 Category: Service
Colleen said they took an hour for the oil change, and she thinks this was a little bit too long.
This review was collected via phone interview by Customer Research Inc.
Harold K. from Sullivan Auto Service responded on 06/26/2019

IM GLADE WE ABLE TO RESOLVE THIS ISSUE


JQ
JIM Q.
Williamson, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2019
Same old, same old! Excellent service!
It was business as usual at Sullivan's when I last got the oil change service. Excellent service in a timely manner and great conversation with Harold! He's so delightfully nuts!!!! Great place!!!

CP
CYNTHIA P.
Sodus, NY
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2019
Quality work done on time
I always get great service at Sullivan. The work has always been done right the first time for an affordable price. They were recommended to me by a neighbor who said he always gets great service too. Harold is such a friendly, likable fellow. No matter how busy they are he always has time for a joke.

RL
Ralph L.
Williamson, NY
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2019 Category: Service
Ralph said every time he goes down there they get him right in and back on the road. They are good guys who do great work.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Williamson, NY
Buick Encore
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2019 Category: Service
Mike said he has been going to this business for a long time. The employees are always good to him.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Sodus, NY
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2019
2007 Toyota
Nice and honest guys.

CS
CHRISTINA S.
Newark, NY
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2019
Home town frendly
I appreciate the hometown feeling I get when going to Sullivan Auto the workers there are friendly courteous and very respectful I know I can trust what they tell me and at the service I receive will be exceptional

DV
DAN V.
Williamson, NY
Buick Encore
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019
Great service. Nice people
Wanted new tires went in they gave me options. Got what I wanted at good pricing.Service was excellent

JQ
JIM Q.
Williamson, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019
Wonderful, crazy manager and excellent mechanics!
There's really not much to say. If you want the best automobile service center, you get the best automobile service center at Sullivan Auto...hands down!

AD
AMY D.
Sodus, NY
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019
Amy
After an unfortunate accident my vehicle was totalled. Sullivan auto was called to tow the vehicle. Needless to say I was upset and the 2 young men that showed up were beyond kind and helpful.

DW
DAVE W.
Sodus, NY
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019
Wahl’s
They were friendly and got us in quickly.

GR
GARDNER R.
Sodus, NY
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019
Awesome.
Harold and his mechanics are wonderful. Only take our vehicles there

MP
MARY P.
Sodus, NY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019
Mary Zecher Patton
Friendly, competent staff who are willing to go above and beyond to figure out my current automotive problem. They found a leftover part inside my door that had apparently been left there during a car repair at a different service provider!!!

RD
RAY D.
Williamson, NY
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019
Friendly & efficient
I like going here because the usually get me in immediately when needed. They are so friendly and helpful.

MS
Mike S.
Williamson, NY
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Mike said they always do a good job for him.
This review was collected via phone interview by Customer Research Inc.

CM
CURLI M.
Sodus, NY
Kia Spectra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/17/2019
Techiain are good reasonable price
They show me the problems with my and told me the fix for it

BY
Bob Y.
Williamson, NY
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019 Category: Service
Bob said the business was very good.
This review was collected via phone interview by Customer Research Inc.

GT
GARY T.
Sodus, NY
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019
Good and coopertive service
They very friendly and willing to work the service to my schedule .

BB
BOB B.
Sodus, NY
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2019
Always a pleasure
Made my appointment with Harold on Tuesday called to double check on Friday for drop off. 8 am Saturday morning Kenny called about my note to clear up what I wanted done. Got a call couple hours later that truck was done and ready for pickup. Great communication and work can’t complain. Five stars

SR
STEVE R.
Fairport, NY
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2019
Good work good friendly people
Easy to set up an appointment. I was kept informed thru the whole process about repairs needed and cost and when repairs were completed.
Will defiantly return for future service.

Displaying Review 1 - 20 of 470 in total