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Suntrup Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(5,291 Reviews)
50
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
125
Total ReScores
4.6
ReScore Average
50
Net Promoter Score ®

Business Details

About

Our comprehensive service department at Suntrup Hyundai has excellent technicians that can keep you safe and on the road. Our comprehensive service department at Suntrup Hyundai has excellent technicians that can keep you safe and on the road.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(314) 892-2552

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
5926 S Lindbergh Blvd Saint Louis, MO 63123
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(5,291 Reviews)

RS
gravatar
Ronald S.
Saint Louis, MO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/06/2023
2
Category: Service
Brought my 2019 Elantra in for recall and oil change
Made and kept 9am appointment for recall on my 2019 Elantra. Had my car there by 8:45 am, After
Asking if car would be ready by 5:30 telling them I would need a cab ride to pick it up. Tried several times to phone the service department only to be forced to use email could not get the answer I needed on time. Because of this behavior I will be trying. Tried several times to get a human to speak with me to try and pay by credit card and having my.vehicle locked and ready for pick up. Again one giant disappointment. No one seemed to want to be speak to me. VERY DISAPPOINTING FROM A DEALERSHIP BRAGGING ABOUT THEIR CUSTOMER SERVICE.
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