Superior Hyundai Parkersburg


Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

283 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.66667/5rating 1.66667rating 1.66667rating 1.66667rating 1.66667
95% Would Recommend
100% Business Response
Latest Review about 23 hours ago
Karen K. on 02/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Superior Service "
I am a converted Ford customer strictly because of the quality and wonderful service provided to your customers at Superior Toyota Hyundai. Thank you so much.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/18/2018 05:08 PM
Thomas L., Service Manager at Superior Hyundai Parkersburg responded on 02/19/2018

We greatly appreciate your business and feed back.  Looking forward to seeing you in near future. Thanks Tom L

Thomas Longfellow
Service Manager
304-424-5122
Verified Customer on 02/14/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Safety Recall"
My first trip to Superior for service and it was better than expected. Keep up the great work !
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/14/2018 07:14 AM
Michael B. on 02/11/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great "
Great service all the time
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 02/06/2018
Service Type: Repair
Review Created: 02/11/2018 08:31 AM
Thomas L., Service Manager at Superior Hyundai Parkersburg responded on 02/13/2018

Thank you for your feed back and your trust in us to service your car. 

Thomas Longfellow
Service Manager
304-424-5122
Mark H. on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review"
Got in and out quickly. Treated well. One question though...do you offer to wash cars that are being serviced or has that been discontinued?
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/03/2018
Service Type: Maintenance
Review Created: 02/09/2018 02:08 PM
Thomas L., Service Manager at Superior Hyundai Parkersburg responded on 02/12/2018

Thank you for your review Mark.   
Yes we do still wash cars with service.  What we have found is if we open our car wash when it is cold out side the car wash freezes and dont work well at all.  Sorry the car wash wasn't open on your last visit we should have some nice days coming soon swing in and see us and we will get you cleaned up.   Thanks again Mark. 

Thomas Longfellow
Service Manager
304-424-5122
Carol M. on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fixing old car"
Kept working until the problem was fixed
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 01/31/2018
Service Type: Maintenance
Review Created: 02/09/2018 06:52 AM
David C. on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"New to us car dealer "
Superior Hyundai of Parkersburg. We received a fair price on our trade in , and got a great deal on our new Hyundai. I was impressed with the service. Fair and honest , what more can you want ?
Vehicle: 2018 Hyundai Santa Fe
Category: Service
Service Date: 02/02/2018
Service Type: Repair
Review Created: 02/07/2018 08:03 AM
Thomas L., Service Manager at Superior Hyundai Parkersburg responded on 02/07/2018

Your business and feed back are greatly appreciated. Thanks Tom L

Thomas Longfellow
Service Manager
304-424-5122
Mike T. on 02/03/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very Nice and clean but prices seem a little high"
Nice place to go to for service but I think they are a little pricey.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 01/25/2018
Service Type: Maintenance
Review Created: 02/03/2018 06:53 AM
Thomas L., Service Manager at Superior Hyundai Parkersburg responded on 02/05/2018

We appreciate your business and feed back. Thanks Tom L

Thomas Longfellow
Service Manager
304-424-5122
James D. on 02/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"M"
M
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 01/30/2018
Service Type: Maintenance
Review Created: 02/02/2018 12:28 PM
Thomas L., Service Manager at Superior Hyundai Parkersburg responded on 02/05/2018

Your business and feed back are greatly appreciated. Looking forward to seeing you in the future. Thanks Tom L

Thomas Longfellow
Service Manager
304-424-5122
Gerry C. on 01/29/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
The staff were very friendly and helpful. My service time was accurate and all was done in the time quoted to us. We are very happy with this dealership!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/24/2018
Service Type: Repair
Review Created: 01/29/2018 12:09 PM
Thomas L., Service Manager at Superior Hyundai Parkersburg responded on 01/29/2018

We appreciate your business and feed back. Looking forward to seeing you in the future. Thanks Tom L

Thomas Longfellow
Service Manager
304-424-5122
Verified Customer on 01/26/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai owner"
Good service and quick. Very nice waiting area
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/23/2018
Service Type: Maintenance
Review Created: 01/26/2018 12:09 PM
Thomas L., Service Manager at Superior Hyundai Parkersburg responded on 01/26/2018

Your business and feed back are very important to us. Looking forward to seeing you agian. Thanks Tom L

Thomas Longfellow
Service Manager
304-424-5122
Lisa H. on 01/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Quick oil change and everyone nice.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 01/19/2018
Service Type: Maintenance
Review Created: 01/23/2018 05:18 PM
Thomas L., Service Manager at Superior Hyundai Parkersburg responded on 01/24/2018

Your business and feed back are very important to us. Looking forward to seeing you in the future. Thanks Tom L

Thomas Longfellow
Service Manager
304-424-5122
Sharon K. on 01/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Superior earns it’s name"
Great people, great cars, fantastic seevice
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 01/18/2018
Service Type: Repair
Review Created: 01/23/2018 05:03 PM
Thomas L., Service Manager at Superior Hyundai Parkersburg responded on 01/24/2018

Your business and feed back are greatly appreciated. Looking forward to seeing you on your next service. Thanks Tom L

Thomas Longfellow
Service Manager
304-424-5122
Stan H. on 01/23/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Ok"
Good
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/20/2018
Service Type: Maintenance
Review Created: 01/23/2018 01:38 PM
Thomas L., Service Manager at Superior Hyundai Parkersburg responded on 01/24/2018

Your business and feed back are very important to us. Let us know what we can do to improve are service experiance. Looking forward to seeing you in the future. Thanks Tom L

Thomas Longfellow
Service Manager
304-424-5122
Verified Customer on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Tucson Service"
Great job!
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/20/2018 07:13 AM
Thomas L., Service Manager at Superior Hyundai Parkersburg responded on 01/22/2018

Your business and feed back are greatky appreciated. Thanks Tom L

Thomas Longfellow
Service Manager
304-424-5122
Allen W. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
Service department is always dependable & reliable.
Vehicle: 2007 Hyundai Azera
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/20/2018 06:27 AM
Thomas L., Service Manager at Superior Hyundai Parkersburg responded on 01/22/2018

Your business and feed back are very important to us. Looking forward to seeing you. Thanks Tom L

Thomas Longfellow
Service Manager
304-424-5122
Lisa J. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always a pleasure! "
I'm a regular customer for oil changes and I look forward to seeing all the friendly people that work at Superior. From the service counter to the payment counter, I couldn't be treated more professionally and courteous. Thank you all for always making it a pleasure to get my vehicle serviced.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/17/2018 09:08 AM
Thomas L., Service Manager at Superior Hyundai Parkersburg responded on 01/17/2018

Your continued business and feed back are greatly appreciated. Looking forward to seeing you agian. Thanks Tom L

Thomas Longfellow
Service Manager
304-424-5122
Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"NA"
NA
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/16/2018 03:11 PM
Thomas L., Service Manager at Superior Hyundai Parkersburg responded on 01/17/2018

Your continued business and feed back are very important to us. Thanks Tom L

Thomas Longfellow
Service Manager
304-424-5122
Leonard C. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change "
They are very friendly
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/16/2018 02:14 PM
Thomas L., Service Manager at Superior Hyundai Parkersburg responded on 01/17/2018

Your business and feed back are greatly appreciated. Looking forward to seeing you agian. Thanks Tom L

Thomas Longfellow
Service Manager
304-424-5122
Alan M. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"State Inspection "
Job done professionally and completely.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 01/04/2018
Service Type: Maintenance
Review Created: 01/13/2018 07:08 PM
Thomas L., Service Manager at Superior Hyundai Parkersburg responded on 01/15/2018

Your business and feed back are very important to us. Thanks Tom L

Thomas Longfellow
Service Manager
304-424-5122
Sean J. on 01/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Treats the customer right!"
My wife and I were in town visiting family when the check engine light came on. The day we headed out the car started acting funny, so we decided to find a hyundai dealership to see if they could check it out. The great staff at Superior got the car in and found out the issue. They worked with Hyundai to get the part needed and had us back on the road the next day. We would been broken down somewhere between Parkersburg and Nashville if not for the great staff. We even got to meet the owner while waiting on car and he is truly a genuine man who cares for his customers. From top to bottom, Surperior is a great dealership.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/09/2018 01:01 PM
Thomas L., Service Manager at Superior Hyundai Parkersburg responded on 01/10/2018

We are happy that we were able to take care of you. We try hard to get customers that are traveling back on the road as quick as possible. Thanks for the great survey.

Thomas Longfellow
Service Manager
304-424-5122
Displaying Review 1 - 20 of 283 in total