Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

882 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 2 days ago

Reviews


DC
DENICE C.
Tucson, AZ
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/27/2018
Great service
Tony always makes sure our vehicles are taken care of!

JK
Jean K.
Arizona
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2018 Category: Service
Spoke with Jerri. She said the air bag kept going flat. They were nice and co-operative. They had to go back 3-4 times and finally had to replace because the airbag would not hold the air. They have always been very good in the past.
This review was collected via phone interview by Customer Research Inc.

DC
DENICE C.
Tucson, AZ
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/21/2018
Knowledgeable staff
They will give you a fair, honest assessment of your vehicle & what needs to be done to fix it.

GP
Gerry P.
Arizona
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/04/2018 Category: Service
Gerry said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CM
Craig M.
Arizona
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2018 Category: Service
Craig said he thought they were on the expensive side and the first time he went there the steering column got messed up so he had to wait for someone to fix it.
This review was collected via phone interview by Customer Research Inc.

MM
MARIANM M.
Tucson, AZ
Nissan cube
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018
good work ethics.
THE MAN WHO WORKED ON THE CAR CHECKED EVERYTHING THAT A DEALER WOULD AND FOR LESS MONEY. SEEM VERY SINCERE.

CM
Chris M.
Arizona
Volkswagen Jetta III
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2018 Category: Service
Chris said he got an alignment from this business and when he got his vehicle back the steering wheel was not straight.
This review was collected via phone interview by Customer Research Inc.

RB
RICHARD B.
Tucson, AZ
Ram 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2018
alignment
friendly staff and proficient

JS
JEFF S.
GMC Sierra 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/29/2018
Ball Joint and Alignment
They're honest with telling you what is wrong. But the service fee is a little high.

HO
Hunter O.
Tucson, AZ
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/02/2018 Category: Service
Hunter said the customer service was pretty good on his last visit.
This review was collected via phone interview by Customer Research Inc.

LH
Lannie H.
Tucson, AZ
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/07/2018
Fixed
As per an earlier review:
TCRII tech had done poor and unsafe repairs on my brakes.
Efforts to get repair done correctly or a refund was to no avail.
Nice to share here that Andrew stepped up and made good on the entire situation and proved the integrity of TCRII.
Thank you, Andrew.

KH
KATHERINE H.
Tucson, AZ
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/26/2018
Honest, friendly service and clean bathrooms
Very friendly service. Wait was a bit long--had an appointment set up.

MM
MARIAMM M.
Tucson, AZ
Nissan Quest
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/26/2018
2008 NISSON
STAFF IS FRIENDLY AND EFFICIENT. SATISFIED . PRICES ARE REASONABLE.

BB
Brian B.
Tucson, AZ
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2018 Category: Service
Brian said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

MK
Matt K.
Tucson, AZ
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2017 Category: Service
Matt said the staff was very accommodating and they did a great job.
This review was collected via phone interview by Customer Research Inc.

BC
Bert C.
Tucson, AZ
Toyota Tundra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2017 Category: Service
Bert said he had a good experience.
This review was collected via phone interview by Customer Research Inc.

EH
Erik H.
Green Valley, AZ
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/11/2017 Category: Service
Erik said the employees seemed to know what they were doing, but they were unable to resolve the issue with his vehicle.
This review was collected via phone interview by Customer Research Inc.

RL
RICK L.
Tucson, AZ
Chevrolet Colorado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/08/2017
Shocks and a new cv boot
Great service as always. Very courteous and knowledgeable staff. My only "complaint" for this job is I wished they would have cleaned the grease that splattered from my old leaky boot. I like to inspect my truck regularly and by leaving the grease behind, It's harder to tell if I have a leak or if its just from the old boot. Chevy would have steam cleaned the area. Maybe that's asking too much, but just a minor complaint. These guys do great work.
TCR2 T. from TCR II Suspension Alignment and Brake responded on 11/14/2017

Sir we apologize for this if you would like to bring it back we would like to offer you a complimentry undercarriage powerwashing.


MS
Mark S.
Tucson, AZ
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2017 Category: Service
Mark said the staff treated him well. He will do business with the facility again.
This review was collected via phone interview by Customer Research Inc.

NC
NATALIE C.
Tucson, AZ
Toyota Highlander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/30/2017
Good quality quick service
Appointment was quick. Service was real good