Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

738 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review about 15 hours ago

Reviews


RB
RICHARD B.
Tucson, AZ
Ram 1500
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2018
alignment
friendly staff and proficient

JS
JEFF S.
GMC Sierra 1500
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/29/2018
Ball Joint and Alignment
They're honest with telling you what is wrong. But the service fee is a little high.

HO
Hunter O.
Tucson, AZ
Toyota Camry
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/02/2018 Category: Service
Hunter said the customer service was pretty good on his last visit.
This review was collected via phone interview by Customer Research Inc.

LH
Lannie H.
Tucson, AZ
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/07/2018
Fixed
As per an earlier review:
TCRII tech had done poor and unsafe repairs on my brakes.
Efforts to get repair done correctly or a refund was to no avail.
Nice to share here that Andrew stepped up and made good on the entire situation and proved the integrity of TCRII.
Thank you, Andrew.

KH
KATHERINE H.
Tucson, AZ
Toyota Camry
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/26/2018
Honest, friendly service and clean bathrooms
Very friendly service. Wait was a bit long--had an appointment set up.

MM
MARIAMM M.
Tucson, AZ
Nissan Quest
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/26/2018
2008 NISSON
STAFF IS FRIENDLY AND EFFICIENT. SATISFIED . PRICES ARE REASONABLE.

BB
Brian B.
Tucson, AZ
Toyota Tacoma
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2018 Category: Service
Brian said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

MK
Matt K.
Tucson, AZ
Jeep Wrangler
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2017 Category: Service
Matt said the staff was very accommodating and they did a great job.
This review was collected via phone interview by Customer Research Inc.

BC
Bert C.
Tucson, AZ
Toyota Tundra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2017 Category: Service
Bert said he had a good experience.
This review was collected via phone interview by Customer Research Inc.

EH
Erik H.
Green Valley, AZ
Jeep Wrangler
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/11/2017 Category: Service
Erik said the employees seemed to know what they were doing, but they were unable to resolve the issue with his vehicle.
This review was collected via phone interview by Customer Research Inc.

RL
RICK L.
Tucson, AZ
Chevrolet Colorado
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/08/2017
Shocks and a new cv boot
Great service as always. Very courteous and knowledgeable staff. My only "complaint" for this job is I wished they would have cleaned the grease that splattered from my old leaky boot. I like to inspect my truck regularly and by leaving the grease behind, It's harder to tell if I have a leak or if its just from the old boot. Chevy would have steam cleaned the area. Maybe that's asking too much, but just a minor complaint. These guys do great work.
TCR2 T. from TCR II Suspension Alignment and Brake

Sir we apologize for this if you would like to bring it back we would like to offer you a complimentry undercarriage powerwashing.


MS
Mark S.
Tucson, AZ
Dodge Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2017 Category: Service
Mark said the staff treated him well. He will do business with the facility again.
This review was collected via phone interview by Customer Research Inc.

NC
NATALIE C.
Tucson, AZ
Toyota Highlander
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/30/2017
Good quality quick service
Appointment was quick. Service was real good

EI
Eliazar I.
Tucson, AZ
Dodge Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2017 Category: Service
Eliazar said everything was good when he went to this business.
This review was collected via phone interview by Customer Research Inc.

AS
ABLE S.
Tucson, AZ
Plymouth Acclaim
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/15/2017
alignment
Clean waiting area, staff attentive, appointment on time did not have to wait

MM
Markos M.
Tucson, AZ
Ford F-150
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2017 Category: Service
Markos said the business has good service.
This review was collected via phone interview by Customer Research Inc.

BB
Bryan B.
Tucson, AZ
Audi A6
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/16/2017 Category: Service
Bryan said his overall experience was good. He has been there before. A friend recommended them.
This review was collected via phone interview by Customer Research Inc.

JW
Jon W.
Tucson, AZ
GMC Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2017 Category: Service
Jon said this business told him what was wrong with his vehicle but they would not do the work.
This review was collected via phone interview by Customer Research Inc.

DS
Dane S.
Hana, HI
American Motors Eagle
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/08/2017 Category: Service
Dane said everyone at this business was super nice and the maintenance was good. However, the alignment he had done was messed up and his wheels are situated at 10 o'clock. His wheels are not aligned at all and his vehicle is pulling to the left. He needs to take his vehicle back to them, but he has not had the chance because he needs his vehicle for work. The work they have done for him in the past has been wonderful. If something is missed, they will correct it promptly and without charge. Aside from the alignment issue, everything was spectacular.
This review was collected via phone interview by Customer Research Inc.

CW
CHARLIE W.
Green Valley, AZ
Toyota Prius
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/27/2017
Friendly people focused on cuatomer
I was happy with the service, but the mileage recorded does not match the odometer, or I would have given 5 star.