TCR II Suspension Alignment and Brake


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

671 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 1 day ago
Lannie H. on 02/07/2018
Verified badge inactive Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fixed"
As per an earlier review:
TCRII tech had done poor and unsafe repairs on my brakes.
Efforts to get repair done correctly or a refund was to no avail.
Nice to share here that Andrew stepped up and made good on the entire situation and proved the integrity of TCRII.
Thank you, Andrew.
Service Date: 12/06/2016
Review Created: 02/07/2018 08:34 AM
KATHERINE H. on 01/26/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Honest, friendly service and clean bathrooms"
Very friendly service. Wait was a bit long--had an appointment set up.
Vehicle: Toyota Camry
Service Date: 01/26/2018
Review Created: 01/26/2018 08:23 PM
MARIAMM M. on 01/26/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"2008 NISSON"
STAFF IS FRIENDLY AND EFFICIENT. SATISFIED . PRICES ARE REASONABLE.
Vehicle: Nissan Quest
Service Date: 01/25/2018
Review Created: 01/26/2018 02:19 PM
Brian B. on 01/10/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Brian said they did a very good job.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 01/08/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Matt K. on 12/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Matt said the staff was very accommodating and they did a great job.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 12/15/2017
Review Created: 12/20/2017
This review was collected via phone interview by Customer Research Inc.
Bert C. on 11/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Bert said he had a good experience.
Vehicle: Toyota Tundra
Category: Service
Service Date: 11/07/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Erik H. on 11/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Erik said the employees seemed to know what they were doing, but they were unable to resolve the issue with his vehicle.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 11/07/2017
Review Created: 11/11/2017
This review was collected via phone interview by Customer Research Inc.
RICK L. on 11/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Shocks and a new cv boot"
Great service as always. Very courteous and knowledgeable staff. My only "complaint" for this job is I wished they would have cleaned the grease that splattered from my old leaky boot. I like to inspect my truck regularly and by leaving the grease behind, It's harder to tell if I have a leak or if its just from the old boot. Chevy would have steam cleaned the area. Maybe that's asking too much, but just a minor complaint. These guys do great work.
Vehicle: Chevrolet Colorado
Service Date: 11/07/2017
Review Created: 11/08/2017 08:53 AM
TCR2 T. at TCR II Suspension Alignment and Brake responded on 11/14/2017

Sir we apologize for this if you would like to bring it back we would like to offer you a complimentry undercarriage powerwashing.

Mark S. on 10/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Mark said the staff treated him well. He will do business with the facility again.
Vehicle: Dodge Pickup
Category: Service
Service Date: 10/17/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
NATALIE C. on 09/30/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good quality quick service"
Appointment was quick. Service was real good
Vehicle: Toyota Highlander
Service Date: 09/11/2017
Review Created: 09/30/2017 12:30 PM
Eliazar I. on 09/29/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Eliazar said everything was good when he went to this business.
Vehicle: Dodge Pickup
Category: Service
Service Date: 09/26/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
ABLE S. on 09/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"alignment"
Clean waiting area, staff attentive, appointment on time did not have to wait
Vehicle: Plymouth Acclaim
Service Date: 09/13/2017
Review Created: 09/15/2017 09:55 PM
Markos M. on 09/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Markos said the business has good service.
Vehicle: Ford F-150
Category: Service
Service Date: 09/05/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
Bryan B. on 08/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Bryan said his overall experience was good. He has been there before. A friend recommended them.
Vehicle: Audi A6
Category: Service
Service Date: 08/14/2017
Review Created: 08/16/2017
This review was collected via phone interview by Customer Research Inc.
Jon W. on 07/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jon said this business told him what was wrong with his vehicle but they would not do the work.
Vehicle: GMC Pickup
Category: Service
Service Date: 07/17/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Dane S. on 07/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Dane said everyone at this business was super nice and the maintenance was good. However, the alignment he had done was messed up and his wheels are situated at 10 o'clock. His wheels are not aligned at all and his vehicle is pulling to the left. He needs to take his vehicle back to them, but he has not had the chance because he needs his vehicle for work. The work they have done for him in the past has been wonderful. If something is missed, they will correct it promptly and without charge. Aside from the alignment issue, everything was spectacular.
Vehicle: American Motors Eagle
Category: Service
Service Date: 06/23/2017
Review Created: 07/08/2017
This review was collected via phone interview by Customer Research Inc.
CHARLIE W. on 06/27/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly people focused on cuatomer"
I was happy with the service, but the mileage recorded does not match the odometer, or I would have given 5 star.
Vehicle: Toyota Prius
Service Date: 05/11/2017
Review Created: 06/27/2017 08:05 PM
LISA S. on 05/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"TCR II"
Trusted service quality
Vehicle: Subaru Legacy
Service Date: 05/15/2017
Review Created: 05/17/2017 02:24 PM
Keyla L. on 05/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Keyla said this business provided good service, overall.
Vehicle: Nissan Altima
Category: Service
Service Date: 05/11/2017
Review Created: 05/13/2017
This review was collected via phone interview by Customer Research Inc.
Bill H. on 05/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Bill said the business does custom, suspension work.
Vehicle: Honda Civic
Category: Service
Service Date: 05/11/2017
Review Created: 05/13/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 61 in total