Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88
4.9

( 1050 Reviews )

ReScore Reviews™ (3)

ReScore
Overall Rating 4.33333/5Overall Rating 4.33333/5Overall Rating 4.33333/5Overall Rating 4.33333/5rating 4.33333
Original
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
99% Would Recommend
Latest Review 11 days ago

Reviews


VC
Vernell C.
Wilmington, NC
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019
Excellent service
Excellent service

CA
Caleb A.
Wilmington, NC
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Caleb said another facility quoted him four times as much as what he paid at this business.
This review was collected via phone interview by Customer Research Inc.

BM
Brian M.
Wrightsville Beach, NC
Chevrolet Tahoe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2019 Category: Service
Brian said the service at the business was pretty good. He said they did have a few issues.
This review was collected via phone interview by Customer Research Inc.

CW
Char W.
Wilmington, NC
Mazda Mazda5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019 Category: Service
Char said he was satisfied with the service, the employees explained everything to him.
This review was collected via phone interview by Customer Research Inc.

JL
John L.
Wilmington, NC
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2019 Category: Service
John said the staff got right to the problem and fixed it. He stated that they are very, very professional and honest.
This review was collected via phone interview by Customer Research Inc.

ED
Elizabeth D.
Wilmington, NC
Audi TT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2019
Fast professional service
Great

TK
Tom K.
Wilmington, NC
Land Rover Range Rover Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2019
efficient and friendly
Nice people and good mechanics

RS
Rebecca S.
Wilmington, NC
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2019
Very Satisfied with service
Trustworthy, friendly, knowledgeable,

DC
Donald C.
Wilmington, NC
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019 Category: Service
Donald said the business did a fine job and he was well satisfied. The vehicle is running perfectly and just like brand new.
This review was collected via phone interview by Customer Research Inc.

RB
Rodney B.
Wilmington, NC
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019
Electronic issue
Found the problem and repaired it quickly

RB
Ryan B.
Winnabow, NC
Chevrolet Tahoe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2019 Category: Service
Ryan said the staff was kind and courteous. However, he said he had to take his vehicle back multiple times because the business could not figure out what was wrong with his gas pump until the last time he returned it.
This review was collected via phone interview by Customer Research Inc.

MM
MaryJane M.
Wilmington, NC
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
MaryJane said this business was on time and did a good job.
This review was collected via phone interview by Customer Research Inc.

PT
Patrick T.
Wilmington, NC
Ford Econoline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019 Category: Service
Patrick said the staff are wonderful guys.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Wilmington, NC
Porsche 911
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019
Emissions sensor
Diagnosed, repaired and inspection done. Always great service.

MS
Marco S.
Wilmington, NC
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019 Category: Service
Marco said Jay was really good, he got him in quick, took care of the situation in a timely manner, was easy to deal with, pleasant, knew his stuff and he appreciated it. Marco stated he intended to take his vehicle back there continually, he really appreciated his sincerity and he came across as genuinely wanting to help.
This review was collected via phone interview by Customer Research Inc.

BS
Bob S.
Wilmington, NC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2019
State Inspection
State Inspection took less then 30 minutes, very efficient.

MP
Matt P.
Wilmington, NC
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Matt said everything was good.
This review was collected via phone interview by Customer Research Inc.

WB
Walter B.
Wilmington, NC
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019
Overall Rating Is A 5+
I Am Very Satisfied With The Quality Of Work That They Do At The Car Doctor. Jay Is Very Knowledgeable And Willing To Go The Extra Mile For The Customers. I Am Very Fortunate To Have Found The Card Doctor.
Walter L. Baker

SM
Steve M.
Wilmington, NC
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Steve said he had no issues with his service price.
This review was collected via phone interview by Customer Research Inc.

CB
Clint B.
Wrightsville Beach, NC
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Clint said that the place was a little expensive.
This review was collected via phone interview by Customer Research Inc.