ReScore Reviews™ (3)
Mr Herbert The technician you requested to work on your vehiclle called and spoke to you last night inorder to clarify that you are under a misunderstanding of who did repair your trucks oil leak as well as make the reccomendations on other items to keep mindfull in the near future. Julian( the tech.)told me that you wanted to have the woman who called you inorder to solisit your review in the first place to call you again so that you could offer up a different review based on corrected information .The woman that called you works for a independent company that follows up with our customers after service and we have no idea who she is.The experience here is one of not having the correct information and acting on it before getting answers to your questions.We appreciate the opportunity to service your vehicle in the future . Thank you Val Boudreau The Car Doctor
Greg told me that you both have spoken concerning your frustration and that the process has been difficult I want to solve the problem come back and we will take care of this issue . Thank you for you loyalty Val CarDoctor
Madison Car Doctor did rotate your tires at no cost ,we checked for the reported oil leaks that you were told the vehicle needed to have repaired by the dealership .Your vehicle was not leaking oil and does not need work at this time . Evidential you have been unaware that your vehicle calls for a full synthetic oil for proper operation and logevity.The difference in your cost for service is in the use of the correct synthetic oil not the cheaper conventional oil. We did find a slight dampness at a plate on the side of the engine ,degreased it and told you that we would revisit this plate at your next oil change. Your brakes were checked and are fine . On this visit to the Car Doctor you were charged for the oil change all else is our goodwill to you as our customer.Should you have any questions please donot hesitate to call us to discuss them with us. Thank you Val The Car Doctor
Thanks for you for serving us so quickly.
We always recommend you to our friends
Devan sorry that your vehicle needs an engine .we hate giving the bad news Should you change your mind an want to replace the engine we will be happy to do the work The Car Doctor Val Boudreau