Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88
4.9

( 1050 Reviews )

ReScore Reviews™ (3)

ReScore
Overall Rating 4.33333/5Overall Rating 4.33333/5Overall Rating 4.33333/5Overall Rating 4.33333/5rating 4.33333
Original
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
99% Would Recommend
Latest Review 15 days ago

Reviews


JH
Jamie H.
North Carolina
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Jamie said they did good job.
This review was collected via phone interview by Customer Research Inc.

LS
Lucia S.
Wilmington, NC
Dodge Caliber
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018
Wonderful Service!
I wholeheartedly trust and reccomend the Car Doctor. Greg has looked out for me since I first moved here and always keeps the cost as low as he can. Wonderful customer service, and people you can trust!!
Val R. B. from The Car Doctor responded on 06/25/2018

Thank you Lucia We are happy to have you as a loyal customer and we appreciate that you have shared your experience with others.   Best Regards   Val Boudreau  The Car Doctor


SN
Stan N.
Wilmington, NC
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018
A good experience.
I was there a little early. They got to work and had me out of there in good time.

JE
Jose E.
North Carolina
Acura 3.2TL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2018 Category: Service
Jose said the employees took care of him. The electrical was not working on his vehicle after service, he came back and the employees fixed it for him at no charge.
This review was collected via phone interview by Customer Research Inc.

MT
Mitch T.
Wilmington, NC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018
Great people
As a college student with little knowledge of cars I am very wary of mechanics trying to take advantage and give me things I don't need. They always walk me through what's going on, what is going on with the car, and price is always fair. Never a complaint with them

BL
Bill L.
Wilmington, NC
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Bill said the business did what he asked them to do and the vehicle was ready when he went to pick it up. Greg does a good job.
This review was collected via phone interview by Customer Research Inc.

LT
Liz T.
Wilmington, NC
Ford Flex
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Spoke with Liz's husband. He said the staff are always friendly, honest, and the price is fair.
This review was collected via phone interview by Customer Research Inc.

DB
Dolores B.
Wilmington, NC
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Dolores said she had a very nice visit at the business. She said their service was excellent. She has been with them for several years because they are very respectful, and they go out of their way. She said she gets respect, and good repair work there. Dolores said they are the best, and the staff are very nice people to work with.
This review was collected via phone interview by Customer Research Inc.

IT
Ike T.
Wilmington, NC
GMC Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/01/2018 Category: Service
Ike said the service was really good and he likes the way he was treated by the staff. He was satisfied with the work and will continue to do business with Greg.
This review was collected via phone interview by Customer Research Inc.

DS
Dan S.
Wilmington, NC
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018
Great service
Great, honest service.

AR
Alexis R.
Wilmington, NC
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018
Made A Believer Out Of Me!!
Got exactly what I needed! Did I say timely and reasonable. Can't ask for more, but got knowledgeable friendly attention included. I like this place. Don't feel like I might be taken advantage of because I'm female.

Trust is huge and The Car Doctor delivers.

YB
Yetta B.
Wilmington, NC
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Yetta said the service was great. The business does good work and they are friendly.
This review was collected via phone interview by Customer Research Inc.

TK
Tom K.
Wilmington, NC
Acura 3.2TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018
Aptly Named Car Doctor
Greg, who manages the Car Doctor, knows your car well as if it was a person. He gives a good reason for any suggestions he might make. For example, when we dropped the car off for an oil change, we asked they could identify why the car was vibrating at 45 mph. Greg's answer: "We found a nail in your back tire on the driver's side and fixed it. That's probably why the car vibrated. We didn't rotate your tires this time (as they usually do with oil change) because the two front tires are evenly worn but the back tires are newer, so if we moved one up front and moved the front tire on the passenger side to the back, the car would be out of balance. You might want to think about getting a new tire for the back." We did, and had them make the tire they fixed our spare.

MF
Mark F.
Sneads Ferry, NC
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Mark said Greg the front desk person and also Val the technician are very sharp and experienced in what they do. He and his wife are very pleased with their service.
This review was collected via phone interview by Customer Research Inc.

JB
Jack B.
Wilmington, NC
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018
Honest
These guy are great

They found some money under floor mart
And gave it to me

I forget I had placed there

CE
Charles E.
North Carolina
Nissan Versa
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2018 Category: Service
Charles said the business provided pretty good customer service.
This review was collected via phone interview by Customer Research Inc.

SC
Shari C.
Wilmington, NC
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018
Happycamper
The Car Doctor gets the work done! They keep record of what I need serviced and give me a heads up so I can plan for it.

JC
Joseph C.
Wilmington, NC
Buick Rendezvous
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018 Category: Service
Joseph said the business does great work, but they are on the pricey side.
This review was collected via phone interview by Customer Research Inc.

MS
Melinda S.
Wilmington, NC
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018
Caring for my Ford and Avalon
We wouldn't let anyone else in Wilmington service our cars.
Melinda S.

DH
David H.
Wilmington, NC
Porsche 911
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018
Towed in and drove out.
Car Doctor recommended as one of a few places that was competent to work on Porsches. Vehicle had to be towed in after braking down out in city. Problem was attended to right away, much less than i expected, and back on road next day.