Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

843 Reviews

98% Would Recommend
Latest Review 10 days ago

Reviews


DM
Delores M.
Winter Springs, FL
Toyota 4Runner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Delores said she's always been very pleased with her service.
This review was collected via phone interview by Customer Research Inc.

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Hernan A.
Apopka, FL
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Hernan said the staff didn't do much besides diagnosing his vehicle.
This review was collected via phone interview by Customer Research Inc.

BC
Bob C.
Orlando, FL
Ford Super Duty F-250 SRW
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Bob said everything has always turned out perfectly and he's been using this facility for years.
This review was collected via phone interview by Customer Research Inc.

DM
Don M.
Altamonte Springs, FL
Ford Expedition
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Don said he has been going to the facility for years.
This review was collected via phone interview by Customer Research Inc.

KZ
Kirk Z.
Florida
Dodge Dakota
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/10/2018 Category: Service
Kirk said there was a problem with communication.
This review was collected via phone interview by Customer Research Inc.

DB
Delroy B.
Oviedo, FL
Jeep Cherokee
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/08/2018 Category: Service
Delroy said the waiting time was extended at the business. The staff did not keep him informed as to why it was delayed.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
Florida
Ford Transit Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
David said the service was good.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Orlando, FL
Toyota Tundra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
David said the service is always pretty good. He has no complaints.
This review was collected via phone interview by Customer Research Inc.

PA
Paul A.
Altamonte Springs, FL
Jeep Commander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Paul said an indicator light in his vehicle didn't connect properly, so he will be taking it back to the business to get the light re-connected. The staff always does good work, and they are very thorough.
This review was collected via phone interview by Customer Research Inc.

CW
CAROL W.
Edgewater, FL
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018
Excellent service and fast in and out
Arrived early and was very satisfied with the check in the service took just what they said one hour and 20 minutes and I was out on the road again
Have the strongest confidence that they are taking care of my car as well as the safety of my car so I can keep my car in the best condition for the longest of time
Will definitely continue to be a patron of the Magic Mechanic

KC
KATHERINA C.
Apopka, FL
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018
New Car, same GREAT service
I traded my aging car for an upgrade model, and of course, I took my new 2015 Toyota Carolla to my guys at Magic Mechanic. They told me it is a good car, and they have done the check-ups on it. I can trust that they will not cheat me, but call me to discuss what needs to be done. My car is purring along with their care. Thanks guys. It is nice to know honest men who do not cheat this widow.

AN
Andy N.
Oviedo, FL
Mercedes-Benz E550
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Andy said he has been a customer of the business for a long time, and the staff provided very good customer service.
This review was collected via phone interview by Customer Research Inc.

MJ
MARK J.
Clermont, FL
Toyota Sienna
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Overall Rating 1/5rating 1rating 1rating 1rating 1
04/18/2018
Questionable Repair Recommendations
I have used Magic Mechanic over the last few years and up to this point thought they were reliable and trustworthy. However, my most recent experience has me wondering if I was wrong. I took a 2008 Sienna that I had just bought from a used car dealer to Magic Mechanic for an over all check of the vehicle. I paid $182.12 for what the invoice states was a Pre Purchase Inspection. The results of the inspection resulted in a recommendation of $3,374 worth of repair work that included, among other items: brake pads and rotors, shock and strut assembly replacement, and trans axle pan filter and gasket. I was also told verbally that the rear brake shoes\s were completely worn out and that the trans axle was starting to leak. I was surprised by the amount and cost of the repairs. I called the dealer and he asked me to bring the van back for a review of the vehicle with him. After reviewing the vehicle with me, it appears the shocks and struts are fine, the trans axle is not leaking, and the rear pads still had some life on them and the rotors still had plenty of dimension in excess of the recommended replacement measurement. The rear pads were replaced for me as a courtesy. Magic Mechanic quoted me over $500 for just the brake work alone Needless to say, I will never return to or recommend this business.

TR
Troy R.
Apopka, FL
Chevrolet TrailBlazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Troy said the service was good. He had no trouble with his service.
This review was collected via phone interview by Customer Research Inc.

DD
Daryl D.
Orlando, FL
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Daryl said he is happy with the service they provided.
This review was collected via phone interview by Customer Research Inc.

JC
Joe C.
Casselberry, FL
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Joe said he was pleased with the service. Everything seems to be okay.
This review was collected via phone interview by Customer Research Inc.

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David M.
Orlando, FL
Toyota Yaris
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
David said the staff are trustworthy, pleasant, that they gave him a good price, and expedited the service very well. He said he will be back to the business in the near future.
This review was collected via phone interview by Customer Research Inc.

CL
Clerance L.
Orlando, FL
Cadillac Eldorado
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Clerance said that he has been a customer for going on 30 years.
This review was collected via phone interview by Customer Research Inc.

AZ
Awatif Z.
Oviedo, FL
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018 Category: Service
Awatif said the business gave her all the information she needed to have.
This review was collected via phone interview by Customer Research Inc.

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Walter C.
Altamonte Springs, FL
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018 Category: Service
Walter said everything went smoothly with the staff, and that they stayed true to their word.
This review was collected via phone interview by Customer Research Inc.