Hello Don, The oil change service with a 47 point inspection takes around 45 minutes to 1 hour to perform. The transmission service takes about 45 minutes to do and The 35,000 mile service inspection shows 1 hour to perform. We performed these other services while waiting for the oil filter housing to show up which is only available from the dealer, There is not a after market one available. These are only made out of plastic and can only be removed and installed so many times. We did not charge you for the housing($45.88+tax) and did not charge for 35k inspection 1 hour ($104.00) which the dealer and most places would charge for. There is the savings by coming to us. We have had a deep conversation with the employee about not cleaning up after him self. Sorry about the inconvenience.
We replaced the hub and bearing assembly not just the wheel bearing the dealer wanted $265.95 for the part and did not have in stock at the time. The part we used has a nation wide warranty at any Napa Auto Care in the U.S.. There are different qualities in wheel bearings. We only use the best quality wheel bearings to get the same life out of the bearing has you have gotten before. After all the wheel bolts to it and your life depends on it . Thanks Larry
I got a reply that said I had an "appointment " for 7:30 on the morning specified. When I arrived I was told they didn't have morning appointments. So, three hours later I finally got my oil change.
Please fix your online system. It is very misleading.
Were so sorry this happend" when an on line appontment is made" the web service sends the request to JD or myself for varification before confirming it with a customer" In this case it did not" and simply confirmed your apponitment and as you seen the morning you arrived we were covered up" And Chris explained it would be a little while before we could get to your car and you decided to wait" Reguardless it wasnt your fault it was ours, So you know we do not normally take morning appointments because of this very reason the AM's are first come first serve and can be very busy" so we make afternoon appointments so noone is in front of you" Next time you need an appointment go to magicmechanic.com or give us a call" Print this response and bring it with you during your next Amsoil lube service and I'll take care of it for 50% off for you trouble" We also wish you luck with your new Corvette"