Tires Plus of Minot


Overall Rating 4.31/5Overall Rating 4.31/5Overall Rating 4.31/5Overall Rating 4.31/5rating 4.31

242 Reviews

88% Would Recommend
Latest Review 3 months ago

Jason C. on 08/02/2017
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"Poor customer service "
DO NOT Get tires plus to change brakes on your vehicle or do any service work on your vehicles, my brakes fell of 400 miles after they worked on it, and my truck leaked oil and antifreeze after I got back from them working on it. You might be okay with getting tires from them, but they don't stand behind their work.
Service Date: 01/06/2017
Review Created: 08/02/2017 07:44 AM
J D. on 07/26/2017
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"Rip off on parts "
More than doubled the price of parts. Had the left ball joint done for 309. $. Their estimates were 644.94$ NO THANKS. Went elsewhere
Service Date: 07/26/2017
Review Created: 07/26/2017 02:50 PM
ALAN / KRISTY F. on 06/30/2017
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"Horrible service and bad management of time. "
I called in and asked if you had time to change fuel filters, tire rotation, oil change.
Trk has new style fuel filter only available at ford. They told me to have Trk their by 1pm. Told them the filter was only available at ford. They order the wrong one. Also told them that the cost of filter was $86.00 at ford. Actually on phone while their. After setting their from 12:30 pm to 5 pm and only getting fuel filter and tires rotated. Witch should only take 1.5 hrs max at the longest to have done. I told them to skip the oil change. Said they have nothing to do with oil department. But yet they line up the work for them. After canceling the oil do to being their 4.5 hrs already they brought me my bill. They charged me .8 hrs to change fuel filter witch is fair. But then they tried bending me over by charging me 100% mark up on filter. I lost it when I seen this. I have in the past brought all my vehicles their for service. Have had some minor and major issues with the service. I stopped going their about a year ago. Figured I would give them another try and haveing good service. Well I was wrong and unfortunately I won't be back their anytime soon.
Vehicle: Ford F-250 Super Duty
Service Date: 06/28/2017
Review Created: 06/30/2017 07:06 AM
VIVIAN K. on 06/26/2017
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"Vivian"
Wonderful!
Vehicle: Hyundai Azera
Service Date: 05/27/2017
Review Created: 06/26/2017 09:30 AM
Lynn S. on 06/23/2017
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Spoke with Sue. She said this business was able to get her in right away.
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 06/20/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
LUKE N. on 06/14/2017
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"Great service"
Great job, fast service
Vehicle: Ford Pickup
Service Date: 06/12/2017
Review Created: 06/14/2017 09:08 AM
TERRY, KENNETH, JULIE J. on 06/14/2017
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"Poor communication"
I set the appointment up the week before. Appointment was at 1:00. The tires were not even on site. Did not get there until around 3:30. The person knew the tires had to be ordered. She told me so. Smart thing would be to order and then set appointment up for the day after they get there. Once the tires were there -the service was very fast. Tires were on in 20 minutes. Not happy with either women.
Vehicle: Chevrolet Impala
Service Date: 06/12/2017
Review Created: 06/14/2017 05:52 AM
Jarid L. at Tires Plus of Minot responded on 06/16/2017

Hello this is Kevin from Tires Plus. I would like to let you know that the tires you ordered through us were on order as of 7:35 June 9th  your work order was created at 7:17 June 9th. All of our deliveries are usually here by 1130 am the next day. We were unaware that the delivery company had added a new driver to this route on Monday June 12th.   The driver had gotten lost causing the delay in our tires being delivered. I apologize for the delay. We are looking for a back up to help rectify this from happening in the future. Thank you for your business and we look forward to your next visit at Tires Plus. 

Kevin Weber Store Manager

Jodi S. on 06/14/2017
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Jodi said the business is good, and she does not have any complaints.
Vehicle: Honda Pilot
Category: Service
Service Date: 06/09/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Jon L. on 06/14/2017
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Jon said the business was timely.
Vehicle: Cadillac Escalade
Category: Service
Service Date: 06/10/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Jackson R. on 06/12/2017
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Jackson said this business did a good job. They had a nice area for his child to play.
Vehicle: Mitsubishi Outlander
Category: Service
Service Date: 06/10/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
Hilary A. on 06/12/2017
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Hilary said she was very happy that there were no problems or issues with the service.
Vehicle: Ford Bronco II
Category: Service
Service Date: 06/10/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
Donna B. on 06/10/2017
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Donna said she is a long customer of this business and she would recommend them. She is very satisfied with all the work she has done there.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 06/07/2017
Review Created: 06/10/2017
This review was collected via phone interview by Customer Research Inc.
Aaron G. on 06/10/2017
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Aaron said this business did excellent work. He did not have any problems.
Vehicle: Mitsubishi Lancer
Category: Service
Service Date: 06/07/2017
Review Created: 06/10/2017
This review was collected via phone interview by Customer Research Inc.
LINDA H. on 06/04/2017
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"Sad!"
Extremely unhappy !!!
I will not give even one star! Unfortunately, I couldn't submit this until I entered one star. Remember, your score is ZERO!!!
Vehicle: Honda Civic
Service Date: 06/03/2017
Review Created: 06/04/2017 09:19 PM
JANICE S. on 06/03/2017
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"Kevin"
He is a great guy to work problems out with
Vehicle: Hyundai Elantra
Service Date: 06/01/2017
Review Created: 06/03/2017 12:37 PM
Yvonne C. on 06/03/2017
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Yvonne said the business does everything she asks and they check everything.
Vehicle: RAM 1500
Category: Service
Service Date: 05/31/2017
Review Created: 06/03/2017
This review was collected via phone interview by Customer Research Inc.
AARON H. on 05/24/2017
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"Good customer service "
Last alignment went awesome thanks the truck is driving great
Vehicle: Ford F-350 Super Duty
Service Date: 05/22/2017
Review Created: 05/24/2017 10:39 AM
KAREN O. on 05/23/2017
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"The people are so nice there"
They are help full when I'm in there and very nice people to talk too
Vehicle: Hyundai Santa Fe
Service Date: 04/26/2017
Review Created: 05/23/2017 07:28 AM
Tom D. on 05/23/2017
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Tom said the business did a good job. They are always courteous, and they take good care of him.
Vehicle: Ford Taurus
Category: Service
Service Date: 05/20/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
Dorothy R. on 05/20/2017
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Dorothy said this business did a good job providing service. She stated she thought the service was going to be more expensive, but it was not. She always takes her vehicles to them.
Vehicle: Chrysler Concorde
Category: Service
Service Date: 05/18/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 242 in total