business image

Titus-Will Hyundai

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(2,536 Reviews)
68
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
118
Total ReScores
4.0
ReScore Average
68
Net Promoter Score ®

Business Details

About

Titus-Will was established in 1938 and is now Washington's largest volume auto group! Titus-Will Hyundai is located in Olympia, WA. Call us today or come by and visit our top-notch Service Department. We are here to help you with all of your vehicle repair and maintenance needs. Titus-Will was established in 1938 and is now Washington's largest volume auto group! Titus-Will Hyundai is located in Olympia, WA. Call us today or come by and visit our top-notch Service Department. We are here to help you with all of your vehicle repair and maintenance needs.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(360) 357-5515

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
2255 Carriage Loop SW Olympia, WA 98502
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(2,536 Reviews)

TO
gravatar
Terry O.
Centralia, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2023
10
Category: Service
Awesome experience buying new Santa Fe Calligraphy!
Buying a new car can be stressful, especially if you're trading, and I 'never' look forward to it. But I have to say, our recent purchase of a 2023 Santa Fe was the exception to the rule. All thanks to young salesperson named Tyler Gibbs. Tyler has a very special way about him that seems to take all the pressure and anxiety out of the experience. We weren't initially sure if we were ready to trade our older Santa Fe Sport but wanted to take a look at the newer models. When we drove onto the Titus-Will lot, Tyler came over, introduced himself, and asked how he could help. He was a wealth of knowledge, answering all our questions - even the ones we didn't know to ask! Not once did he pressure us or try to get us to take a test drive (which we weren't ready for). Wow, what a breath of fresh air! I took Tyler's contact info and told him we'd talk it over get back to him we knew what we wanted to do. A couple of days later I texted Tytler, telling him we wanted to come in and see what kind of deal we could make on the white Calligraphy we'd seen earlier. To my amazement, Tyler actually made what is normally a stressful negotiating process...well, downright pleasant! I'll normally come ready to haggle back and forth until I'm plumb worn out, but that just wasn't necessary this time. Tyler was upfront and honest from the beginning, and we were able to come to an equitable and fair agreement in short order. My wife and I were simple blown away! I made a point of speaking to the sales manager afterwards, telling him how pleased we were with Tyler and the entire experience. We got a car we just love and a new friend to boot. I don't see how you can beat a deal like that! If you're in the market for a new or used vehicle, I strongly recommend that you visit Titus Will Hyundai and for SURE ask for Tyler Gibbs.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.