Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

473 Reviews

99% Would Recommend
Latest Review 11 days ago

Reviews


HS
Hank S.
Florida
Cadillac Escalade
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2018 Category: Service
Hank said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MM
Mickey M.
Winter Garden, FL
Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/21/2018
Ac work
Always friendly and prompt service , highly recommend getting your cars serviced there

JD
James D.
Georgia, FL
Ford RV Cutaway
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/06/2018 Category: Service
James said the pricing was fair and they brought him in quickly. The staff was good and also gave him a follow up call.
This review was collected via phone interview by Customer Research Inc.

EV
Ernesto V.
Winter Garden, FL
Chevrolet Tracker
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2018 Category: Service
Ernesto said the staff was pretty honest. They checked his vehicle out well. They showed him what was wrong. They were fair.
This review was collected via phone interview by Customer Research Inc.

JS
Julie S.
Florida
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/06/2017 Category: Service
Julie said this business was very kind. She had to wait a little longer than expected.
This review was collected via phone interview by Customer Research Inc.

FN
Fatima N.
Winter Garden, FL
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/04/2017 Category: Service
Fatima said the service provided was good.
This review was collected via phone interview by Customer Research Inc.

NL
Natalia L.
Winter Garden, FL
Cadillac ATS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/31/2017
Good customer service.
I highly recommend.

WW
Wayne W.
Florida
Chevrolet S10 Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/27/2017 Category: Service
Wayne said the service was good and the employees were very nice.
This review was collected via phone interview by Customer Research Inc.

BG
Brian G.
Center Hill, FL
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2017 Category: Service
Brian said they were good and quick.
This review was collected via phone interview by Customer Research Inc.

KB
Kevin B.
Florida
Chrysler Sebring Sdn
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2017 Category: Service
Kevin said everything was done quickly at the business and he had no complaints.
This review was collected via phone interview by Customer Research Inc.

ZS
Zach S.
Florida
Chevrolet Silverado
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2017 Category: Service
Zach said they did a great job.
This review was collected via phone interview by Customer Research Inc.

TB
Toni B.
Winter Garden, FL
Chrysler PT Cruiser
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2016
Good experience
Everything that needed to be done was explained to me. Estimates were given before work was completed. Vehicle had an issue after the work was done but was immediately taken care of and remedy made.
John Ocampo & E. from Traywicks Garage responded on 10/24/2016

We would like to take the time to apologize for your defective parts. That is out of our hands. All the work that we do is guarateed. Thank you for allowing us to serve you. We are here when you need us.


AP
Alexander P.
Winter Garden, FL
Ford Expedition
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2016 Category: Service
Alexander said they did an okay job.
This review was collected via phone interview by Customer Research Inc.
John Ocampo & E. from Traywicks Garage responded on 10/24/2016

It is tough buying used tires with bent wheels that are peeling. We did the best that we could for what we had. 


VB
Vasily B.
Winter Garden, FL
Cadillac XTS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2016 Category: Service
Vasily said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.
John Ocampo & E. from Traywicks Garage responded on 10/24/2016

Thank you for your patronage.


AW
Armand And Heather W.
Clermont, FL
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/03/2016 Category: Service
Armand said he liked the business because they were great and everything went well. He also did say though, they did not have the capability to get an extra service done.
This review was collected via phone interview by Customer Research Inc.
John Ocampo & E. from Traywicks Garage responded on 10/24/2016

Sorry we were extremely busy the day you walked in. It was not that we were not capable.  Transmission services are usually done by appointment. You could go on our web site and set it up or call us. We are here when you need us!
Thank you for your patronage.


EW
Eric W.
Winter Garden, FL
Ford Mustang
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2016 Category: Service
Eric said the business fixed the flat tires on his vehicle but they did not tell him what was wrong with them.
This review was collected via phone interview by Customer Research Inc.
John Ocampo & E. from Traywicks Garage responded on 09/22/2016

Thank you for choosing us for your tire repair needs. We will make sure to always show the customer what was in their tire or specify what was done. 


VM
Vickie M.
Brooksville, FL
Chrysler PT Cruiser
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2016 Category: Service
Vickie said they were quick, but she is not certain about the cost and why it was that amount.
This review was collected via phone interview by Customer Research Inc.
John Ocampo & E. from Traywicks Garage responded on 08/26/2016

Our invoices are very detailed and explain the cost on parts and labor. If you have any questions please don't hesitate to call. Thank you!


LW
Laurie W.
Pensacola, FL
Chevrolet Cavalier
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2016 Category: Service
Laurie said the communication between herself and the employees at this business was off. They were pricey as well.
This review was collected via phone interview by Customer Research Inc.
John Ocampo & E. from Traywicks Garage responded on 05/13/2016

You and I communicated very well. When you asked my only Spanish speaking tech something yes it was impossible. This is why you can't scream questions across the shop. We wait for a report and it is my duty to explain as a sevice manager. Our pricing is by the State Labor guide not a penny over. We saved your engine from damaging and got you back on the road. Elizabeth


KK
Kristin K.
Florida
Ford Escape
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2016 Category: Service
Kristin said the business was good.
This review was collected via phone interview by Customer Research Inc.
John Ocampo & E. from Traywicks Garage responded on 05/13/2016

Thank you! We are here when you need us.


RA
Ronny A.
Winter Garden, FL
Isuzu Rodeo
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/15/2016 Category: Service
Ronny said this business gives him good service.
This review was collected via phone interview by Customer Research Inc.
John Ocampo & E. from Traywicks Garage responded on 03/21/2016

Happy to serve you! Thank You!