Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

620 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


RS
Ron S.
Lutz, FL
Mercedes-Benz 450SL
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/21/2018 Category: Service
Ron said he had taken his vehicle to the business to get his tires changed. They forgot to put the valve back on the tire. He had make a 25 mile trip back to the facility. He also said they don't finish the job in a timely manner, every time that he goes there. He will not be going back.
This review was collected via phone interview by Customer Research Inc.

JT
Jon T.
Tampa, FL
Ford Explorer Sport Trac
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/14/2018 Category: Service
Jon said that he was not really happy with what was done. He told the facility but they did not resolve the issue or do what he had asked them to do. He will not be going back there, again.
This review was collected via phone interview by Customer Research Inc.

SH
Sue H.
Tampa, FL
Chevrolet S10 Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/07/2017 Category: Service
Sue said the business was nice and clean inside. She was told she needed a new engine. She is seeking a second opinion. Her final opinion of the business would come after second opinion.
This review was collected via phone interview by Customer Research Inc.

PG
Patty G.
Tampa, FL
Chevrolet Silverado Classic
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/30/2016 Category: Service
Patty said they put new tires on the vehicle but didn't put the spare tire under the vehicle where it is supposed to go.
This review was collected via phone interview by Customer Research Inc.

TW
Tom W.
Tampa, FL
Chevrolet Astro
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/16/2016 Category: Service
Tom said they misread codes and charged him $700 for a catalytic converter. He said his vehicle is at another facility now because their technicians were not qualified.
This review was collected via phone interview by Customer Research Inc.

RM
RONALD M.
Tampa, FL
Chrysler PT Cruiser
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/06/2016
The prices are good
I did not like having to wait so long.

RW
Rodger W.
Tampa, FL
Acura 3.2TL
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/06/2016 Category: Service
Rodger said he received average service.
This review was collected via phone interview by Customer Research Inc.

KR
KRISTAL R.
Tampa, FL
Nissan Altima
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/10/2015
Fine, overcharged tho
My experience dealing with the employee was nice enough, however I came in with a coupon and was supposed dto be charged $39.99. When I got home I realized I was charged $49.00, that was a bit disappointing. Other than that, so far so good.
Brian F. from Tuffy Tire & Auto Service Center responded on 11/11/2015

Hello Kristal,

Please stop back by the Tuffy store and you will receive the difference of the oil change price. The discount didnt get put on the ticket.


AA
Alex A.
Tampa, FL
Honda Accord
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/26/2015 Category: Service
Alex said he took his wife's vehicle to this business. They do a lot of repairs that are not necessary and overcharged him.
This review was collected via phone interview by Customer Research Inc.

J
JOHN
Tampa, FL
Kia Spectra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/14/2015
low on oil after oil change
got car home 5 miles, checked oil and was down 2 1/2 quarts. added 2 1/2 quars and ran motor in driveway. no oil seen leaking with motor running. called shop, left voicemail, did not get a call back.