business image

Universal Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(16,177 Reviews)
75

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
785
Total ReScores™
4.7
ReScore™ Average
75
Net Promoter Score ®

Business Details

About

Universal Hyundai is conveniently located in Orlando, FL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Universal Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Universal Hyundai is conveniently located in Orlando, FL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Universal Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Car Maintenance
Contact
(407) 926-7050

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
12801 S. Orange Blossom Trail Orlando, FL 32837
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(16,177 Reviews)

CM
gravatar
Carolina M.
Orlando, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/31/2026
0
Category: Service
Extremely poor service and terrible customer service
This is the second time I have brought my car here for a scheduled appointment, and both times they have completely forgotten that my car is there and that I am waiting for it. I have been left waiting for more than 3 hours without any update or explanation. When I ask for information, no one provides an answer or a solution—not the employees, not the manager, and certainly not the general manager. This is completely unacceptable and extremely disrespectful of customers’ time.
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