Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

452 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


MM
MITCHELL M.
El Cajon, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018
Excellent service and quality workmanship
From the front counter with Ben, to the technician Juan, to the owner Steve. Very professional automotive facility, quality work and great service. I am very happy with this shop and will continue to take my truck there!
Steve V. from Van's Automotive responded on 08/17/2018

Thanks for your business and hope to take care of all your Automotive needs!


MJ
Michael J.
Chula Vista, CA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Michael said he took his son's vehicle in the Ford dealership and they wanted to put a brand new engine into the vehicle for over $8,000. He took it into this business and they were able to go above and beyond to get the vehicle working for a fraction of the price. Steve and Ben were wonderful and really know what they're doing. He is unbelievably thankful for the service they provided.
This review was collected via phone interview by Customer Research Inc.

JR
Jennifer R.
Lakeside, CA
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Jennifer said that they were prompt and up front.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
San Diego, CA
Chevrolet Forward Control
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
John said the business was able to do the work for a lower cost than what had been quoted.
This review was collected via phone interview by Customer Research Inc.
Steve V. from Van's Automotive responded on 07/24/2018

THANKS JOHN, HOPE YOU MAKE IT TO BURNING MAN!


DZ
Dan Z.
El Cajon, CA
Saturn Aura
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Dan said this business has been amazing . They never try to overcharge or up sell him.
This review was collected via phone interview by Customer Research Inc.
Steve V. from Van's Automotive responded on 07/18/2018

THANKS FOR YOUR BUSINESS PAST AND FUTURE, HOPE ALL WORKS OUT WITH THE SATURN


AB
Anna B.
San Diego, CA
Ford
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Anna said Steve at this business was helpful and they provided information she did not know about.
This review was collected via phone interview by Customer Research Inc.
Steve V. from Van's Automotive responded on 07/09/2018

THANKS FOR YOUR BUSINESS AND REVIEW. GOOD LUCK WITH YOUR PROJECT!


SG
Scott G.
San Diego, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Scott said when he went in to this business he told the mechanic his issues and concerns. They understood and did exactly what he asked them to do down to the letter.
This review was collected via phone interview by Customer Research Inc.
Steve V. from Van's Automotive responded on 06/28/2018

BEEN IN BUSINESS FOR OVER 35 YEARS, GREAT TO SEE AN OLD CLASSIC CAR! ESPECIALLY AMC! SEE YOU NEXT TIME, THANKS FOR YOUR BUSINESS AND REVIEW.


PH
Pete H.
Lakeside, CA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Pete said he was comfortable with the owner and what he wanted to do with his vehicle. He liked the owner a lot. He was a neat guy, with a good business.
This review was collected via phone interview by Customer Research Inc.
Steve V. from Van's Automotive responded on 06/25/2018

Thanks for your business and review. Hope to see you for all your truck needs, till next time, Thank You!


GW
Grace W.
Carlsbad, CA
Volkswagen Tiguan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Grace said the staff took care of her. They went above and beyond to make sure her vehicle was taken care of.
This review was collected via phone interview by Customer Research Inc.
Steve V. from Van's Automotive responded on 06/25/2018

Thanks for your review and business. We can service your VW next time it's due!


DC
DANNY C.
Jamul, CA
Dodge Ram Van
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018
Steve uses great common sense
I had two issues on my RV. While they could fix both, the fixes were expensive. He suggested we not get them fixed and assured not fixing them would cause no other damage
Steve V. from Van's Automotive responded on 06/18/2018

Thanks for your business,Happy Motoring!


TS
Todd S.
Santee, CA
Ram Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Todd said he received good service.
This review was collected via phone interview by Customer Research Inc.
Steve V. from Van's Automotive responded on 06/15/2018

Thanks Todd!  See you next visit.


YL
Yvonne L.
El Cajon, CA
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Yvonne said Steve is the best and most trustworthy mechanic in the area.
This review was collected via phone interview by Customer Research Inc.
Steve V. from Van's Automotive responded on 06/15/2018

Thanks for your business and review! I hope all works out for you with the KIA. Let us know if we can help.


RO
Rachel O.
Jamul, CA
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Rachel said the staff are friendly and honest.
This review was collected via phone interview by Customer Research Inc.
Steve V. from Van's Automotive responded on 06/13/2018

Thanks for your business and review!  See you next visit!


DA
Denise A.
El Cajon, CA
Nissan Titan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Denise said the staff was professional, the estimate was accurate, and the work was completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Steve V. from Van's Automotive responded on 06/13/2018

Thanks for your business and review. See you next visit!


LG
Luis G.
San Ysidro, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Luis said the service was good and the employees were prompt with doing a diagnostic.
This review was collected via phone interview by Customer Research Inc.
Steve V. from Van's Automotive responded on 06/12/2018

Thanks for your business and review. We hope all works out well with your truck.


Verified Customer
Santee, CA
Chevrolet Corvette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
always does a great job!
We have used Van's for many years and many cars, the work has always been great and Steve and Ben are the best. We have recommended many people to them.
Steve V. from Van's Automotive responded on 06/01/2018

THANKS GERALD FOR YOUR REVIEW AND ON GOING BUSINESS!


Verified Customer
El Cajon, CA
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018
Quality
Vans automotive have been very straight forward with the service and repairs of our vehicles. I have great trust in their work.
Steve V. from Van's Automotive responded on 05/30/2018

Thanks Mark for yor review and o going business for several years!


HF
Heath F.
El Cajon, CA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Heath said, this business was honest and informative with him about the repairs and he appreciated that.
This review was collected via phone interview by Customer Research Inc.
Steve V. from Van's Automotive responded on 05/29/2018

HOPE ALL WORKS OUT FOR YOU! rEMEMBER US FOE ALL YOUR REPAIR NEEDS OR USED CAR INSPECTION!


GS
GARY S.
Santee, CA
GMC Envoy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
honest and professional
Steve and Ben listened to my concerns, evaluated the vehicles error codes, thoroughly trouble shot the problems and then discussed them with me. They gave me options, I decided and they did exactly what was agreed to. On time and on budget, just the way it is supposed to be. I will be back.
Steve V. from Van's Automotive responded on 04/30/2018

Thanks Gary for your review and continued business!


GB
Gerri B.
El Cajon, CA
Mazda Mazda5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Gerri said the staff was nice and cooperative servicing her vehicle.
This review was collected via phone interview by Customer Research Inc.
Steve V. from Van's Automotive responded on 04/26/2018

Thanks for your business & review! Happy Motoring!


Displaying Review 1 - 20 of 426 in total