Overview

Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5rating 4.53

352 Reviews

95% Would Recommend
Latest Review over 1 year ago

Reviews


TK
Tahoma K.
Seattle, WA
Volkswagen Jetta Wagon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/29/2017 Category: Service
Tahoma said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

RK
Rachel K.
Washington
Honda Civic Si
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/24/2017 Category: Service
Rachel said the staff was always accommodating.
This review was collected via phone interview by Customer Research Inc.

BH
Ben H.
Washington
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/22/2017 Category: Service
Ben said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

BB
Brandon B.
Washington
Cadillac Escalade
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2017 Category: Service
Brandon said his experience was good, but the service took a little time.
This review was collected via phone interview by Customer Research Inc.

AT
Amanda T.
Washington
Buick Enclave
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2017 Category: Service
Amanda said the service provided by this business was really good, but the waiting area could be cleaner. She appreciates how fast the staff was.
This review was collected via phone interview by Customer Research Inc.

CB
Colton B.
Seattle, WA
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/18/2017 Category: Service
Colton said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Washington
Nissan Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2017 Category: Service
Michael said he had some more issues with overheating afterwards, so he is not sure if they got all the air bled out. The staff was personable and nice enough.
This review was collected via phone interview by Customer Research Inc.

RG
Rebeca G.
Seattle, WA
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/22/2017 Category: Service
Rebeca said she received good service from this business and they got the work done quickly. She said their service is nice and friendly as well.
This review was collected via phone interview by Customer Research Inc.

ND
Natalie D.
Seattle, WA
Ford Fiesta
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2017 Category: Service
Natalie said the service at this business was excellent. She also said that the service she received was friendly and speedy.
This review was collected via phone interview by Customer Research Inc.

SC
Saul C.
Seattle, WA
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/15/2017 Category: Service
Saul said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KE
Kady E.
Seattle, WA
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2017 Category: Service
Spoke with Ken. He said the business did a pretty good job. However, they were expensive.
This review was collected via phone interview by Customer Research Inc.

GB
Gregory B.
Seattle, WA
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2017 Category: Service
Gregory said he appreciates the service from this business and would recommend them.
This review was collected via phone interview by Customer Research Inc.

UK
Uddhav K.
Seattle, WA
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/26/2017 Category: Service
Uddhav said she is happy with this service.
This review was collected via phone interview by Customer Research Inc.

OE
Oliver E.
Seattle, WA
Toyota Avalon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/28/2017 Category: Service
Oliver said he got really good service and it was quick.
This review was collected via phone interview by Customer Research Inc.

KH
Kyle H.
Seattle, WA
Pontiac Grand Am
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2017 Category: Service
Kyle said this business provided good service but the oil change was overpriced.
This review was collected via phone interview by Customer Research Inc.

LH
Latoriel H.
Seattle, WA
Chrysler New Yorker
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2017 Category: Service
Latoriel said this business did great work.
This review was collected via phone interview by Customer Research Inc.

KJ
Kris J.
Seattle, WA
Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/17/2017
Good job on teh work performed.
The only issue I have is when I tried to set up an appointment last Wednesday for a Saturday appointment on your Aurora store. I got on line on Wednesday and your system allowed me to set up a 7:00 am appointment and a secondary appointment for 7:15 am. I arrived there at 10 minutes to 7:00 and waited. Dana there manager arrived at about 7:10.... and told me that they don't really open till 8:00 am. Why would your system allow me to set up a 7:00 am appointment and your store not open till 8:00 am?

LM
Lauren M.
Washington
Volkswagen Rabbit
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2017 Category: Service
Lauren said this business seemed to do a very good job. They were very friendly when she spoke to them on the phone.
This review was collected via phone interview by Customer Research Inc.

KH
Kiersten H.
Seattle, WA
Scion tC
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/28/2017 Category: Service
Kiersten said they did a good job.
This review was collected via phone interview by Customer Research Inc.

BS
Brent S.
Seattle, WA
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/28/2017 Category: Service
Brent said the service was very good.
This review was collected via phone interview by Customer Research Inc.

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