Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

744 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 2 days ago

Reviews


KL
KEENAN L.
Everett, WA
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018
They are honest, fair, knowledgeable and have great communication!
After a horrible experience with another shop I was referred to Wardell’s and now I will never go to anyone else, ever! Both times I have dealt with them has been a pleasant experience. I highly recommend them for any of your vehicle(s) needs.

JG
Josh G.
Washington
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Josh said this business has always provided good service.
This review was collected via phone interview by Customer Research Inc.

JS
Joel S.
Everett, WA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Joel said he is their biggest fan. They are the best at what they do.
This review was collected via phone interview by Customer Research Inc.

SK
Suazanne K.
Washington
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Suzanne said the staff did a good overall job at a reasonable price. The mechanics appeared to give honest advice.
This review was collected via phone interview by Customer Research Inc.

EK
Edith K.
Everett, WA
Kia Spectra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Spoke with Denise. She said the staff are very cordial and very informative. They do a very good job and she's very comfortable with the staff.
This review was collected via phone interview by Customer Research Inc.

SL
Seth L.
Bothell, WA
Honda Ridgeline
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Seth said the staff kept him advised ahead of time about the service. They did a good job.
This review was collected via phone interview by Customer Research Inc.

JA
Jay A.
Everett, WA
Chevrolet Silverado SS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2018 Category: Service
Jay said the service was good. The staff did good work.
This review was collected via phone interview by Customer Research Inc.

NP
Nicole P.
Lake Stevens, WA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Nicole said the business is very nice and very helpful.
This review was collected via phone interview by Customer Research Inc.

TC
Teri C.
Washington
Chrysler 300M
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Teri said the business did an excellent job.
This review was collected via phone interview by Customer Research Inc.

JH
Jared H.
Lynnwood, WA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Jared said the staff is nice and allowed him to borrow a tool when they really didn't have to.
This review was collected via phone interview by Customer Research Inc.

CH
Christine H.
Lake Stevens, WA
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Christine said the business is very professional and she is able to get in whenever she needs to. The staff is friendly and doesn't take advantage.
This review was collected via phone interview by Customer Research Inc.

DS
Debbie S.
Marysville, WA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Debbie said the staff are personable and this is a great facility.
This review was collected via phone interview by Customer Research Inc.

SB
Shurentstseg B.
Lynnwood, WA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Shurentstseg said the staff at this business was very helpful and friendly.
This review was collected via phone interview by Customer Research Inc.

KB
Ken B.
Washington
Ford Focus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2018 Category: Service
Ken said the staff are really good at what they do and he appreciated their service. The receptionist was really nice. The service is expensive, and some work like oil changes could be done elsewhere for less.
This review was collected via phone interview by Customer Research Inc.

EB
Elizabeth B.
Marysville, WA
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Elizabeth said everyone had outstanding customer service, from the employee at the front desk to the mechanic. Every person she came into contact with had excellent customer service skills, which is hard to find. She appreciated their time.
This review was collected via phone interview by Customer Research Inc.

JF
Josh F.
Arlington, WA
Toyota Tacoma
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2018 Category: Service
Josh said the staff was very friendly. The mechanics did what was necessary to correctly repair his vehicle. He was happy with the overall service he received.
This review was collected via phone interview by Customer Research Inc.

NG
Nestor G.
Bothell, WA
Nissan Frontier 2WD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Nestor said he has been with the business for more than four years now and is very happy with their service.
This review was collected via phone interview by Customer Research Inc.

KJ
Kevin J.
Everett, WA
Honda Accord Wgn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Kevin said the staff were nice and professional. They were easy to work with and gave him no hassles. They were willing to work with him.
This review was collected via phone interview by Customer Research Inc.

BB
Bradley B.
Washington
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Bradley said the service was good.
This review was collected via phone interview by Customer Research Inc.

TB
Theresa B.
Arlington, WA
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Theresa said the business did an efficient job and the staff was honest.
This review was collected via phone interview by Customer Research Inc.