Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

759 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 5 days ago

Reviews


BC
Braden C.
Washington
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Braden said they have never treated him poorly and they are always up front.. He said Wardell treats him like family.
This review was collected via phone interview by Customer Research Inc.

ME
Matt E.
Stanwood, WA
Subaru XV Crosstrek
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Matt said the business were great and helpful. The staff were knowledgeable.
This review was collected via phone interview by Customer Research Inc.

LD
LYNNE D.
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Outstanding service, friendly and helpful. Excellent company all around
My vehicles have always been repaired to my 100% satisfaction. I continually recommend Wardells to anyone who has complained about inadequate work by other auto repair shops. They are the number 1 repair shop around. If you want excellent repairs and friendly, helpful service, use Wardells.

JB
JARED B.
Everett, WA
Volkswagen Rabbit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018
Radiator replacement
Always the best. Done ahead of schedule. Great communication. They have never gouged me for price, and back up their work.

CA
Cameron A.
Washington
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Cameron said this business gave it to him straight what was wrong and they didn't have any additional fees.
This review was collected via phone interview by Customer Research Inc.

KA
Kristy A.
Marysville, WA
Cadillac Escalade EXT
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Kristy said that this business is just great. The staff is professional yet very friendly.
This review was collected via phone interview by Customer Research Inc.

HW
Hunter W.
Everett, WA
INFINITI G35 Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Spoke with Misty. She said they got everything they wanted done.
This review was collected via phone interview by Customer Research Inc.

KO
Katie O.
Washington
Nissan Sentra
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/14/2018 Category: Service
Katie said after $1200 worth of repairs her vehicle isn't working properly.
This review was collected via phone interview by Customer Research Inc.
Lisa R. from Wardell Automotive responded on 08/16/2018

Hey Katie, sorry that after multiple attempts we were not able to verify that your a/c does not work. I hope someone can figure it out for you. 


BB
Bethel B.
Washington
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Bethel said the business is great. They have good communication skills.
This review was collected via phone interview by Customer Research Inc.

JW
Joseph W.
Everett, WA
Nissan Quest
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2018 Category: Service
Spoke with Hannah. She said the business did a very good job and there have been no issues with the vehicle.
This review was collected via phone interview by Customer Research Inc.

DC
DAVID C.
Marysville, WA
GMC Jimmy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2018
A very high level of customer service
I came with a suspicion of what was broken. Lisa listened to my concerns. The technician verified what the problem was and quickly resolved the issue. My vehicle was repaired in record time. Doug even took a moment to explained what he did to fix my car. Excellent customer service.

DH
David H.
Washington
Chrysler Town & Country LWB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
David said he always gets good service at the business.
This review was collected via phone interview by Customer Research Inc.

AE
Amber E.
Washington
Dodge Shadow
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Amber said the staff was super nice, friendly, and fair.
This review was collected via phone interview by Customer Research Inc.

CH
CHRISTINE H.
Lake Stevens, WA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2018
Very happy customer.
The best mechanic shop I have ever been to!! They are honest, hardworking ,friendly and are so fair with pricing. I will recommend to everyone I talk to!!! Love them!!
Lisa R. from Wardell Automotive responded on 08/16/2018

Thank you Christine! We love you too!


YL
Yuliya L.
Washington
INFINITI G35 Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Yuliya said the staff is amazing, and she goes to them all the time for work. They're the only people who work on her vehicle, and they always do a really great job, they really care. And she that appreciates that.
This review was collected via phone interview by Customer Research Inc.

KL
KEENAN L.
Everett, WA
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018
They are honest, fair, knowledgeable and have great communication!
After a horrible experience with another shop I was referred to Wardell’s and now I will never go to anyone else, ever! Both times I have dealt with them has been a pleasant experience. I highly recommend them for any of your vehicle(s) needs.

JG
Josh G.
Washington
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Josh said this business has always provided good service.
This review was collected via phone interview by Customer Research Inc.

JS
Joel S.
Everett, WA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Joel said he is their biggest fan. They are the best at what they do.
This review was collected via phone interview by Customer Research Inc.

SK
Suazanne K.
Washington
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Suzanne said the staff did a good overall job at a reasonable price. The mechanics appeared to give honest advice.
This review was collected via phone interview by Customer Research Inc.

EK
Edith K.
Everett, WA
Kia Spectra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Spoke with Denise. She said the staff are very cordial and very informative. They do a very good job and she's very comfortable with the staff.
This review was collected via phone interview by Customer Research Inc.