Overview

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5

2228 Reviews

ReScore Reviews™ (54)

ReScore
Overall Rating 4.2777796/5Overall Rating 4.2777796/5Overall Rating 4.2777796/5Overall Rating 4.2777796/5rating 4.2777796
Original
Overall Rating 2.2037/5Overall Rating 2.2037/5rating 2.2037rating 2.2037rating 2.2037
91% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


CT
Cheryl T.
Jacksonville, FL
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
What makes this place so great
What makes this place so great,is that they always remember me for one. Another reason is that they are professional at all times,yet kind and very knowledgeable about the product they work with. I am comfortable in the lounge, and it's. clean

RP
Richard P.
Jacksonville, FL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Fast and Friendly Service
I appreciate the professionalism of my service advisor. He was accurate with the quote time, communicated well with me and wasn’t pushy like some places are.

ER
Edna R.
Kingsland, GA
2013 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/27/2019 Category: Service
Self
None

OT
Olivia T.
Jacksonville, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/27/2019 Category: Service
Check Engine Light
3 trips and still having issues, will find another dealership.

Verified Customer
Jacksonville, FL
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/27/2019 Category: Service
Excellent service. Long wait
Service is excellent. Only issue is with the extremely long wait for service to be completed.

HK
Harold K.
Jacksonville, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2019 Category: Service
Great Service
Mr. Sherman Cooper is a GREAT Service Advisor!!!!!!!!!! :-) :-) :-)

MC
Madeline C.
Macclenny, FL
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2019 Category: Service
Westside Hyndai
The people that work there are so nice and the service was excellent.

FM
Faye M.
Jacksonville, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2019 Category: Service
The way they treat the customer is awesome
Keep up the good work customer service and timely service thank you see you on my next service.

MJ
Mary J.
Orange Park, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/24/2019 Category: Service
Myself
Had to return 3 times to get part replaced (under warranty)

Verified Customer
Jacksonville, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2019 Category: Service
More communications.
I like the location of the cardealership and the staff has it's quality.

Verified Customer
Jacksonville, FL
2014 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
repair work
warranty work was done fast and professionally.

Verified Customer
Jacksonville, FL
2015 Hyundai Veloster
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/17/2019 Category: Service
Close proximity
Car detailing could have been better.

BH
Bryan H.
Fleming Island, FL
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
SHERMAN
I had a few bad experiences lately after absolutely loving Westside Hyundai. I was adamant about not ever going back there, but thanks to Sherman, I’d give it another try. Definitely requesting Sherman when I can. HE IS ABSOLUTELY AWESOMEEEEE! Deserves a raise for the customer service he gave me!!!

AR
Alexis R.
Yulee, FL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Fast and friendly service!
Came in for a routine oil change and tire rotation but coincidentally my key wouldn't come out of the ignition. Rob was great in helping me understand what caused it and I didn't have to drop a load of $ to get it fixed.

MP
Maria P.
Jacksonville, FL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2019 Category: Service
Quick answers, get you in asap
No Problem with the folks in service, they are doing there best. Fixed and upgraded issues quickly.

Verified Customer
Jacksonville, FL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019 Category: Service
Hassle free
Westside does it right!!

RC
Robert C.
Jacksonville, FL
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Nice visit
The service department was very helpful in both fixing my car and in addressing my concerns. Thanks.

RR
Ralph R.
Jacksonville, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019 Category: Service
Convenient.
Yes.

MM
Mark M.
Jacksonville, FL
2007 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019 Category: Service
Oil change
Very very good service 👍

Verified Customer
Jacksonville, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019 Category: Service
Service
The service personal were the best