Overview

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5

(2,408 Reviews)

ReScore Reviews™ (94)

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
91% Would Recommend
100% Business Response
Latest Review 7 days ago

Reviews


JR
Jamella R.
Jacksonville, FL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020 Category: Service
Best service
Very nice sweet people and mrs. Paula is such a sweetheart
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 11/22/2020

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by our team. Have a great day!


RC
Reina C.
Orange Park, FL
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2020 Category: Service
Great
Great
JOHN K., Service Director from Westside Hyundai responded on 11/20/2020

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


MW
Madeline W.
Jacksonville, FL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2020 Category: Service
The worker
I just like everything there and the people work there
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 11/18/2020

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by our team. Have a great day!


Verified Customer
Jacksonville, FL
2015 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2020 Category: Service
The service is wouldn't for
The .quality of the work
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 11/11/2020

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback & complete our survey. We're very pleased to hear you were satisfied with the level of service provided by our team. We appreciate your business and look forward to assisting you in the future. Have a great day!

 
 


DC
Darryl C.
Jacksonville, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2020 Category: Service
Had oil changed and it's low
It's been 6 weeks since I had service there and my vehicle has been stalling as I enter the expressway it began stalling out. I got off and my oil stick was way below low how do we rectify this issue. Please respond
JOHN K., Service Director from Westside Hyundai responded on 11/09/2020

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


Verified Customer
Green Cove Springs, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2020 Category: Service
Services
Excellent services and professional staff, I like to personally recognize Sharon Norman for the professionalism she displays when checking your vehicle in for services and recognizing the needs of the customers. Thanks Ms. Norman!
JOHN K., Service Director from Westside Hyundai responded on 11/09/2020

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


Verified Customer
Jacksonville, FL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2020 Category: Service
N/A
N/a
JOHN K., Service Director from Westside Hyundai responded on 11/06/2020

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


Verified Customer
Jacksonville, FL
2019 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2020 Category: Service
Exceptional service;
These guys never disappoint. Car comes back in better condition than you dropped it off in and my appointment advisor always goes above and beyond to make sure I’m taken care of.
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 11/03/2020

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback & complete our survey. We're very pleased to hear you were satisfied with the level of service provided by our team. We appreciate your business and look forward to assisting you in the future. Have a great day!


CJ
Cassandra J.
Jacksonville, FL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2020 Category: Service
The service and helpfulness, in other words the People that work there!
I love my car!
JOHN K., Service Director from Westside Hyundai responded on 10/26/2020

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


BM
Byron M.
Jacksonville, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2020 Category: Service
Excellent Service
Service with a SMILE!
JOHN K., Service Director from Westside Hyundai responded on 10/19/2020

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


Verified Customer
Jacksonville, FL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2020 Category: Service
Westside Hyundai is the best
Have always given me the best customer service from the Service and Parts Department.
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 10/14/2020

Thank you for the great review, Mr. A. A pleasure to do business with you as usual. We appreciate you taking some of your valuable time to provide your feedback & complete our survey. We're very pleased to hear you were satisfied with the level of service provided by our team. We appreciate your business and look forward to assisting you in the future. Have a great day!


Verified Customer
Jacksonville, FL
2019 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2020 Category: Service
Service Department;
Always feel welcomed, Ms. Sharron is an exceptional lady I look forward to seeing her every visit.
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 10/09/2020

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback & complete our survey. We're very pleased to hear you were satisfied with the level of service provided by our team. We appreciate your business and look forward to assisting you in the future. Have a great weekend!


LW
Linda W.
Jacksonville, FL
2015 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2020 Category: Service
service rep.
Paula provided excellent service.
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 10/08/2020

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback & complete our survey. We're very pleased to hear you were satisfied with the level of service provided by Paula & our team. We appreciate your business and look forward to assisting you in the future. Have a great day!


RJ
Robert J.
Lawtey, FL
2014 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2020 Category: Service
Alex is AWESOME
Alex is awesome very kind and helpful
JOHN K., Service Director from Westside Hyundai responded on 09/30/2020

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


BM
Byron M.
Jacksonville, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2020 Category: Service
Excellent Service
An enjoyable experience.
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 09/30/2020

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback & complete our survey. We're very pleased to hear you were satisfied with the level of service provided by our team. We appreciate your business and look forward to assisting you in the future. Have a great day!