ReScore Reviews™ (87)
THANK YOU FOR SPEAKING WITH ME.
I apologize to hear about your recent service. We will reach out to you this morning and do whatever we can to make this right by you.
Alex will reach out to you shortly.
Thank you for talking with Alex. Will see you next week. Paula Williams Service Manager
I'm sorry to hear about the service at our store. Please contact me to discuss the issue. Paula Williams Service Manager
THANK YOU FOR SPEAEKING WITH ME.
Thank you for taking the time for talking to me. I am glad we were able to work this out.
Thank you for your input. I understand that it is frustrating when the same light comes on but in looking at your history the light has been on for misfires. There have been 2 differant coils that have casued the problem. Please contact me if this happens again.
Thank you for your input. I am sorry that there has been a communication problem. I know one of the technicians talked with you about the vibration -- without diagnositic that would have been just what he thought. Once we did the balance of the tires and found that did not solve your issue you were not charged. That is when the technician found the issue with the axle. The axle does not have an effect on the alignment. Please give me a call the next time you come in.
I am sorry about the confusion with your vehicle and repair. I have discussed the mix up with the cashier. I do see that the oil change price was incorrect. Please give me a call so we can talk. Thank you for your understanding.