Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

744 Reviews

98% Would Recommend
Latest Review 11 days ago

Reviews


CS
Chris S.
Spring, TX
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Great service
Great customer service. Explained the process of what needed to done to my vehicle then went over the completed work with me too to bottome. Great price for the work I needed on my truck. I will use in the furrier without hesitation.

RF
Ron F.
Humble, TX
Ford Excursion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
#2 injector...
I was expecting my 6.0L’s issue to be an injector replacement...glad to hear it was as simple as a connection issue easily resolved. Thanks for the fast and friendly service!

AA
Aaron A.
Tomball, TX
Ram 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018
Whitty'z
Very nice people. They had my truck ready at the original time given.

DR
Dimas R.
Houston, TX
Dodge Sprinter
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Dimas said they are very nice. They answer his calls or texts right away. He has no complaints, and everything is good.
This review was collected via phone interview by Customer Research Inc.

FA
Frank A.
Humble, TX
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018
The people.
Committed to getting the job done. Went the extra mile.

LN
Larry N.
Orange, TX
Ram Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
Experts
I was told to bring my truck up to Whitty Diesel for the best possible service and customer service. I was completely satisfied with my decision. Well knowledgeable about Diesel performance I will do business again at Whitty Diesel and Auto Repair.

TB
Tim B.
Cypress, TX
Chevrolet Silverado 2500HD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Tim said the business proved him with good service.
This review was collected via phone interview by Customer Research Inc.

VL
Virginia L.
Houston, TX
Ram 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Spoke with Ricardo. He said the business offers good service, He likes the service and the person he dealt with was nice.
This review was collected via phone interview by Customer Research Inc.

JD
Joe D.
Houston, TX
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Joe said the staff at this business did a terrific job. The service was excellent. The staff were nice and warm and welcoming.
This review was collected via phone interview by Customer Research Inc.

AI
Alvin I.
Houston, TX
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Alvin said they did a good job.
This review was collected via phone interview by Customer Research Inc.

LR
Larrisa R.
Kountze, TX
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Larrisa said the service was awesome. The employees are great people, true to their word, reliable and when they say the vehicle is going to be done at a certain time, it is.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Houston, TX
Ford Super Duty F-350 SRW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Mike said they are very communicative and honest.
This review was collected via phone interview by Customer Research Inc.

DP
David P.
Texas
Ford Econoline Cargo Van
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
David said he appreciates the work and the time the mechanic took to do it.
This review was collected via phone interview by Customer Research Inc.

BT
Brian T.
Houston, TX
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Brian said the business was able to diagnose the problem. They kept trying to fix the problem when the part that was being replaced turned out to be faulty.
This review was collected via phone interview by Customer Research Inc.

GW
Geoff W.
Houston, TX
Ram Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/22/2018
Very knowledgeable and honest
This is the second or third time I've taken my truck to Whitty'z. Randy and Jeff there are very knowledgeable with diesels and different parts. Randy also stuck to the estimate and there were no surprises on my final bill which is a huge plus. My only complaint is they are very hard to get a hold of and don't provide many updates between dropping your truck off and picking it up.

BC
Brian C.
Humble, TX
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Brian said that the place's customer service was phenomenal. They got him in and out quickly, and gave him a fair and honest price. They didn't mislead him in any way and had very honest customer service and work. He'll definitely be back.
This review was collected via phone interview by Customer Research Inc.

RG
Rene G.
San Antonio, TX
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Rene said they have good service.
This review was collected via phone interview by Customer Research Inc.

CR
Crystal r.
Houston, TX
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2018
Professionalism
Excellent customer service!! Very thorough and patient with us who are not car experts. The diagnostic was very reasonably priced for all the time they spent on it, and very accurate to the issues we suspected.

KH
Kristian H.
Conroe, TX
Dodge Pickup
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/17/2018 Category: Service
Kristian said at his initial visit the staff towed his vehicle to the business and had it there for four weeks. They did not call for permission to work on it and he had to call four times to the business because they did not call him. When he did call the assistant would not listen to him, she always said she would take a message. After he got his vehicle back, a month later it broke down. He spent six thousand dollars getting his vehicle repaired. Then his starter blew and he still had to pay for it. After that his right front wheel flew off. He would not recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

RR
Robert R.
Spring, TX
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Robert said this business' staff takes care of his vehicle right away when he comes in,. He already recommends this place.
This review was collected via phone interview by Customer Research Inc.