Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

717 Reviews

ReScore Reviews™ (19)

ReScore
Overall Rating 4.8421084/5Overall Rating 4.8421084/5Overall Rating 4.8421084/5Overall Rating 4.8421084/5rating 4.8421084
Original
Overall Rating 2.73684/5Overall Rating 2.73684/5rating 2.73684rating 2.73684rating 2.73684
98% Would Recommend
100% Business Response
Latest Review 5 days ago

Reviews


JB
James B.
Colchester, CT
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Excellent Service
Every thing was perfect, on time, length on time they told me and a job well done

Verified Customer
North Franklin, CT
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Great job
Did what they were supposed to in a timely manner

RE
Robert E.
Willington, CT
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Recall work
I came in for recall they provided great service fixed my car in a quick and timely fashion

GD
Gary D.
Chaplin, CT
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Great Service
Professional, friendly, knowledgeable. You become part of the family. To me, it is what happens after the sale that matters. 5 stars - keep up the great work.

Verified Customer
Hebron, CT
2017 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
personal and professional
Pleasant experience. Feel safe with service people.

RJ
Rebecca J.
Moosup, CT
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Great service
Fast and friendly

MR
Marvin R.
Norwich, CT
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Thumbs up 👍🏻
Very efficient and quick !! Very pleasant in every aspect of the business at Wile motors !! Would highly recommend this car service !

Verified Customer
Mansfield Center, CT
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Great
Clean and prompt

BS
Bernard S.
Old Saybrook, CT
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Excellent staff and service
Excellent staff and service

KH
Karen H.
Moodus, CT
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Made it right
Marc called and explained why it took so long for oil change and apologized. I really appreciate it

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/09/2019 Category: Service
Long wait
Appt for 1030 oil change car did not get serviced until 1230 no explanation
Marc C. from Wile Hyundai responded on 03/12/2019

Spoke with customer to apologize for the Service they recieved. We value the customers time, explained why service was not prompt, made offer to Customer thanking them for their business. asking for a rescore.


Verified Customer
Jewett City, CT
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Great communication
First service appt. Marc Charron really knows his stuff. Helped me out with letting me know the issues with my Hyundai Sonata Sport. Pointed out that I had unsafe tires. Sincerely cares about his customers!

DN
Danielle N.
Marlborough, CT
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Well done, Dylan!
Efficient service and recall work. The job was completed quicker than anticipated by the Technician, Dylan who also found two bulbs needing replacement that I was not aware were out. Marc was very courteous in communicating. Great job, Wile!

JS
Joshua S.
New Haven, CT
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019 Category: Service
Awesomeness
Awesome job and amazing staff

Verified Customer
Coventry, CT
2007 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019 Category: Service
The service gentlemen make the place!
I would buy a new car at Wile just to be connected to the service department. They are always honest and helpful--above and beyond.

JM
Jessica M.
Willimantic, CT
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019 Category: Service
Amazing convienience and friendy staff
Fast quick service. I dropped my car off in the morning and I got a call shortly after. The gentleman already knew what it was in for before I had to say anything. he also let me know about 2 recalls and my air filter needing to be replaced. it was done in just a few hours and everyone was super friendly.

BH
Bonnie H.
Norwich, CT
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
The staff
Great service again! Thanks to the mechanics and office staff.

PM
Patricia M.
Lebanon, CT
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019 Category: Service
Very friendly people.
Timely service. Always on time

KS
Kurt S.
Lebanon, CT
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
The staff
Was upset to start with but they repaired the problem under warrenty..great guys great service

MV
Matthew V.
CT
2010 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Service, polite , great people !
When we noticed that the engine light went on , they told us to bring it right down , which we did . Our car was fixed, with great communication, with the service dept . Wouldn't take our car any place else!!!

LR
Linda R.
North Franklin, CT
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Service
all service done is a reasonable amount of time.