ReScore Reviews™ (23)
Hi Ms. Thompson, Thank you for the feedback, I would like to invite you over anytime during service hours for a wash and vacuum and I'll be sure to have the extended warranty added to your customer information. Thank you for being a Win Hyundai Carson customer.Mike UribeService Director firstname.lastname@example.org
thank you for your feedback we apologize for the long wait please give us a call anytime during our business hour to schedule your next service vist
Ms. Collins,I apologize for the poor service experience on your last visit to Win Hyundai and thank you for your feedback it is very important to us to provide our customers with an exceptional service. You are welcome to email me directly to email@example.comMike Uribe Service Director.
Mr. Lorusso, Thank you very much for your feedback, I apologize for the poor service you received from our service department on your last visit. Please let me know if there's anything I can do you for you, you can reach me by email firstname.lastname@example.org
Hi Giovanni,Thank you for your feedback, I do apologize about the last service visit to our service department was not to your satisfaction, please let me know if there's anything I can do in the future to make sure your next service visit will be to your satisfaction.Thank you,Mike Uribe Service manager email@example.com
Hi Ms. Tompkins,First I would like to apologize for not using full Synthetic oil and not vacuuming your vehicle on your last service visit, I would like to invite you to stop by any day during business hours for a wash an vacuum we will be happy to perform this for you at no charge as well as inspecting your engine as per your concern on the last visit engine was making a ticking noise due to being 1 Qt low on oil.Thank you so much for your feedback and looking forward to serving you on your next service visit. Mike Uribe Service firstname.lastname@example.org
sorry for the inconveneince have a nice day!
Thank ou for your input we will strive to remedy these issues have a great day!
These are customers who are already investing a lot. Be deligent enough to honor a customers car. It should leave better than it arrive. Respect and maintain interiors as if the car is going to be sold.
South Bay does an amazing job insuring that. So can you.
So sorry for the inconvenience please come back and see Barry and he will give you a complimantary service and a mini detail
Thank you for your visit and input we will make sure we work on these items Happy New Year!
Oh and please Rescore Barry a 5 for effort please this review directly affects him thanks again!
So sorry for the inconvenience I will look into the matter and contact you asap
sorry for the inconvenence have a great weekend
Issues: I asked for a car wash and did not receive one
My vehicle was delivered to me dirty with papers and work items left in the vehicle
Hi so sorry for the inconvenience Barry was out of town for a quick vaca He mentioned you were coming on tuesday but any how Dwayne helped you out and I apologize again that your car wasnt washed I will look into it asap I am looking forward to you continuing into bringing in your car for servcie with us and would like to ask that you rescore Dwayne for his courteous service to you; this survey soley reflects on him for the service he provided for youand would in turn like to comp you your next scheduled maintence have a great week
Thank you for your great revue hopefully we can resolve issue quckly if not please reach out to me please give Audrey a rescore of 5 for this soley reflects on her attention to your issue thank you again
Thank you have a great day!
So sorry for the confusion please visit us again and I will do your next service at no charge
Hi Sir pleae give me a rescore of 5 for an effort on adressing your concern see you for your next service have great week!
Please accept our apologies and reach out to me if your still having issues 3108306400 I will do my best to repair vehicle please rescore Audrey on her attempt to service your needs
so sorry for the inconvenience pls contact me directly to install those edge guards at no charge to you in return would appriciate a rescore of 5
sorry for the delay please accept my apologies and give dwayne a rescore of 5 for effort )
So sorry for the inconvenience working on hiring more personal to speed up the process please reach out to me on your next service and I will comp you on your next scheduled maintenece thank you
Hi so sorry for the inconvenience please bring back to dealer and ask for me Audrey and we will install a new headlight bulb at no charge.