Misdiagnosed my car could have cost me my transmission
I had my car towed 32 MI to this location. I told him that I had a transmission leak on a CVT transmission. I had already had it looked at but the transmission automotive place over here cannot work on CVT transmissions. After speaking with Nick he assured they would be able to help me. When he called me with the diagnosis to my car he said I need a valve cover gasket. I question him saying the oil was never low but the transmission fluid was extremely low are you sure it's a valve cover gasket. He said his mechanics went over the whole car and that's the only thing leaking. I agreed to have him fix the valve cover gasket if that's what was wrong with it. Even though they charge $80 more than most places. I go pick up my car the following Monday and I ask him again are you sure this fixed it there's no transmission fluid leaking he said it should be fine. I get this Smith station and I'm smelling burning so I pull over. I look under the car and there's transmission fluid pouring out. How can any decent mechanic not see transmission fluid pouring out at the rate it was coming out. That's just pure incompetence. I'm a female I can look under there and see a puddle forming and liquid leaking and I can smell it and tell it's transmission fluid. This place could have cost me the transmission in my vehicle because they misdiagnosed my car. So now I'm down $240 for a supposed valve gasket leak. So I got ripped off because they don't know what they're doing and yes I'm upset because I don't just give $240 away and do I trust them to take my car back to them. If you can't find a very large leak I cannot trust you anymore. Please do not get ripped off by these people they're money hungry they charge dealer prices yet they cannot fix dealer issues!!
Not Recommended
CD
Cheryl D.
Lanett, AL
09/04/2020
Diagnosed wrong wasted money
I bought a car here saying the transmission fluid was leaking they swore up and down there was no leak I needed a valve cover gasket. I told Nick over and over again I was told there's a transmission fluid leak and the transmission fluid is low. He assured me his mechanics went over the car and there's no transmission leak it just needs a valve cover gasket. so I had them replace the valve cover gasket even though they're about $80 more than every other place. I get the Smith station and I keep smelling burning. I get out the car and what's pouring out of my vehicle ,transmission fluid! So now I'm stuck with a car I just spent $240 to fix that's not fixed. I don't know if it's just cuz I'm a woman they didn't want to listen or they just trying to make it easy buck. I would never recommend anyone going here. I could have ruined my transmission going on their word.
Not Recommended
LP
Luciana P.
Columbus, GA
08/18/2020
Nic B
Nic exhibits excellent customer service. When I spoke to him over the phone I could see and feel his smile. He is the reason I chose to do business with this establishment.
Recommended
EC
Evan C.
Cusseta, GA
05/28/2019
5
Great Service i would recomend everybody to come here
Recommended
KS
Kimberly S.
Midland, GA
07/06/2018
Excellent Service
Wolf Auto always does a great job when working on my 2002 Camaro. Their quality of work is excellent. The customer service is very friendly and professional. I would not take my car anywhere else.
Thank you Wolf Autoworks! You guys rock!
Recommended
ML
Michael L.
Columbus, GA
01/25/2017
Fake flowmaster!!
I paid $500 for a flowmaster and two pipes out the back, instead got fake shit never spend a dime again. Ps flowmaster rep said all flows are stamped
Not Recommended
MA
Mary A.
Buena Vista, GA
12/15/2015
Customer service
Great customer service. Excellent workmanship. Fair pricing. Short wait time. Good group of people. Reccomending them to all my family and friends.
Recommended
LT
LORI T.
Ballwin, MO
02/08/2015
DON'T FOLLOW THROUGH & TAKE ADVANTAGE OF OUR U. S. SOLDIERS
DON'T FOLLOW THROUGH & TAKE ADVANTAGE OF OUR U. S. SOLDIERS. Very disheartening.
Paige said the service was fine, however, it was a little late getting her vehicle back. She chose not to elaborate on how long she waited nor what the reason for the delay was.
Columbus said the work and customer service were both outstanding.
Recommended
KM
Kennedy M.
Lake Village, AR
Honda Accord
11/05/2013
Verified Customer
Category: Service
Kennedy said this business put a new muffler on his vehicle and it has been running fine. He had a very pleasant experience and the people are real nice.
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