ReScore Reviews™ (12)
Thanks for talking with me today.Todd Barker
Thank you for your honest feedback! This feedback helps ensure we stick to our processes and make every service visit better than the last. I sincerely apologize for the miss on my end and can ensure you that this will not happen again. — Taylor Hughes
I have been trying to contact you regarding your last visit. Please call me at your earliest convenience. Your mail box is full and I can't leave a message.Todd Barker
Thanks for talking with me today. Looking forward to seeing you and getting your vehicle all cleaned up for you.Todd Barker
I apologize for the mistake on my end with the bill. As we talked about, you have been refunded and should see it within a couple of days. This will not happen again. Thank you for your understanding. I hope you have a great evening and I look forward to working with you again soon!
I apologize for the inconvenience you experienced during your last service visit I have escalated this to our website team and we have a rep here today correcting the issues thank you so much for your feedback
Thank you for your feedback. I apologize for the lack of proper explanation of the recommended services. I would like to get ahold of you to discuss this further. Please expect a call next week.
I apologize for inconvenience this issue caused you. I guarantee you that I will hold your part once in stock and we will get you taken care of the right way. P.S. I look forward to hearing about your other Hyundai and how it is responding to the updates we completed. See you soon!
Thank you for taking the time to complete our feedback survey. I would like to call and get more details of your visit first of next week. Please expect a call from myself the service manager.
Thank you for your feedback. I would like to soeak with you more on this matter. Please expe t a ogone call from the service manager.
* a call back.
I apologize for the miss on my end with your part ordered. I appreciate the honest feedback and it will help me to better serve in the future. Please expect a phone call to further discuss how we can get your bottle replaced ASAP.
Thank you for your feedback. I apologize the car should have been returned to you in the same state or better than when you arrived. I would like to call you monday so i can hear the details of your visit.
I appreciate the feedback i will work with my team so we can better serve customers with intermitent issues. Thank you for speaking with me on the phone today. Hope to see you again soon.
I am sorry to hear you were not satisfied with your service. Please expect a phone call from our service manager Skyler.
I am sorry to hear about your experience. Pleas expect a phone call from us so we can discuss this issue and get it resolved for you.
Thank you very much for your feedback. Thank you for taking my call and speaking with me today. Hope to see you again soon.
I am sorry to hear about your visit. I am looking ito this and will be calling you to discuss further. Thank you for your feed back
I got to give credit to Skyler he has tried to do everything right but the backing of the house shop technicians are not helping him, after picking up my vehicle I notice a rattling noise I took the under cover off and I found two bolts from a bracket that holds the AC unit not only lose but completely off the thread I took a picture of them
I notice a noise I took the under cover off and I found two bolts from a bracket that holds the AC unit not only lose but completely off the thread I took a picture And send it to Skyler, I tied them And that’s it.
I am sorry there was an issue with our workmanship. I am more than happy to do what i can to make it right. I hope to see you in here again for a 2nd chance. Thank you
I'm sorry to hear that we did not meet your expectations during your visit. I would love to hear more about your visit. Please expect a phone call from Skyler the service manager, or you can reach out to me 801-394-1721.
Thank you for meeting with me on saturday. I am working with Hyundai still on your concerns.
Thank you for your feed back. We do offer shuddle rides in the area. I appologize that service was not offered to you when it should have been. We are working with some new staff, and reviews like yours help us to improve.