Can't say enough positive about Pima Auto. My auto relationship began with them July 4, 2025. I own a
1991 GMC 1500 that is my special truck "Bertha". She has had work done on her that has not always been the greatest. Well, I found Pima Auto when the electrical went haywire on July 4th & wouldn't start while grocery shopping at 7am. The service I have received has been amazing. Dealing with Bob and Geoffrey has been nothing but spectacular. They handle my questions and wondering. The amount of work that they have done is substantial and no issues or having to return to have things refixed. Yes, it is costly but for the service and work that has been completed I cannot state strong enough in the end it is worth it. They were also able to rebuild my A/C that I have been told over & over again could not be done. Replaced my passenger door that was damaged. Figured out my brake light issue and so much more. My truck is working the best it really ever has in the 16 years I have owned her. In my opinion the experience of working with Pima Auto has been beyond what I ever expected & they are a local small business.
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Had codes flashing on my dash, each code indicated something wrong from emission system problem, pow
er steering and traction control, 5 total. They took it in and in no time it was cleared and they test drove it. To make sure it wasn't reoccurring. I have the highest regards for this auto repair shop.
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I came here today to get my tire fixed on my lunch break. They did a wonderful job and didn't take lo
ng at all.
Everytime I come here the service is great, quick and they are so nice.
I never have an issue.I have gotten new tires, tires patched, or balanced and they are great.
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Not enough words to express my gratitude to Mark for helping my stranded daughter without her even ma
king a call. I truly believe God put him in her path. He treated her as if she was his own daughter and kept her safe until we arrived 2 hours later. Mark told me he would keep her safe and he did. In this day and time it is hard to find a sincere trustworthy person who would go above and beyond the call of duty. I would highly recommend Mark and Roanoke Valley Auto. I will forever be grateful!
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