23255 Madero
Ste B-101
Mission Viejo, CA 92691-2717
5.0
(994 Reviews)
TH
Helpful and honest bunch!
Steve and co are great. They are very communicative and great at explaining issues. As it turned out,
my issue was due to a part under warranty at a different shop and Steve talked with the shop to make sure I was taken care of. A lot of places would say “not my problem” but Steve coordinated with them and made the process smooth. Angels had previously rebuilt my transmission and during the rebuild was very communicative and timely.
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These folks put people and honesty first. I have been going to them for 15 years and every time they
do me right and plus some. When one dealer mechanic said you need 4700.00 worth of work to be safe and in specs, they reviewed and said for a car with 100,000 miles it is in great shape and all is well. Sure things are not the same as new but nothing is broken or dangerous so no need now to do anything. Come back in 10k miles and we will check again. WOWOWOWO. Then when the water pump on another car the dealer said not under warranty 2780.00. They quoted me 1000 less because they know their stuff. No they are not cheap, just honest and straightforward about what you need when. I simply trust them as they ALWAYS do the right thing.
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I chose this place for my car repairs because of their good reviews and im just here to say they are
on point and true! Great service, communication, honesty, fair prices and fast repairs. 👍🏻
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I have been bringing my car to Ramsay's for years. Why? Because they're great at what they do, and ta
ke spectacular care of my car. The guys are friendly and easy to work with. A few years ago, my car died. It turned out to be the battery, and once I had it jumped, they were able to get me a new battery right away. Whether it's something mundane, like an annual inspection, or an emergency, like the battery, they are happy to help. I feel like a valued customer and wouldn't take my car anywhere else.
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Elite Auto Repair is the place I go to every time I need a service done. Their friendly staff have gr
eat communication skills and are always ready to answer any questions I may have.
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I have a Jaguar and maintenance is incredibly expensive through a dealer. My car needed a lot of thin
gs done to it ranging from an oil change to new tires to brakes. All of the issues would have easily cost me over $10k at a dealership. I had looked up 3 possible shops and JLS was my first call. From the moment I first spoke to Kyle, I knew I would not be calling the other two. I needed my car back asap so Kyle said he could squeeze me in on a day where he didn't really have the time. But, a customer service driven compassionate owner takes care of new and existing customers and that's what Kyle did for me. A squeeze-in for an oil change became a day-long affair and he found AND fixed in the SAME DAY over 10 different issues with my car that would have caused permanent, extensive damage had I not gone that day. A 20-minute ride from home, Kyle's Service Manager took me home and picked me up later in the day to get my car. Kyle even said if something went awry, he had a car he could loan me for my appointment the next morning that I could not miss. My total cost was less than a quarter of what a dealership would have asked for. I got in my car to go home and it felt brand new. I haven't felt my car perform like that in years!!!! To sum up, if you are looking for an automotive specialist that treats you like family and takes precise care of your vehicle, JLS is where you want to go. From the first meeting to the last hand shake, I was kept in the loop with text updates, treated like I mattered and I existed, and above all else, I wasn't upsold on things that I did not need. I have always wanted to have a "family mechanic" to rely on and I will NEVER take any of my vehicles anywhere else again. JLS is the ONLY automotive servicer that I will use going forward!!! HIGHLY RECOMMENDED!!!! I would give them 1000 stars if it was possible!!!!
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We love Paradise Auto Care. They have been taking care of our cars for years and always provide quali
ty service and in a timely manner. Highly recommend!
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We can always trust the service techs at Wass to give us a straight explanation of what our vehicle n
eeds now, and what it might need soon..They advise us of milestone service needs and the cost and when it needs to be done … they’ve always gone the extra mile to make sure we are safe , in some cases taken home safely, and are sensitive to our driving habits in recommending parts replacement, ie tires. They have earned our trust… that’s priceless.
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