
Thank you for reaching out, Charles. We are disappointed to hear about the circumstances that prompted your contact. Safety is our top priority. We would like the opportunity to investigate/examine this further. We have escalated your concerns to a Case Manager regarding your Genesis GV80 for further assistance. Please allow approximately 2 to 3 business days for contact. Thank you. ^cc
Thank you for reaching out, Scott. We are disappointed to hear about the circumstances that prompted your contact. We would like the opportunity to investigate/examine this further. We have escalated your concerns to a Case Manager regarding your 2025 Genesis GV80 for further assistance. Please allow approximately 2 to 3 business days for contact. Thank you. ^cc