Business Solutions
English Español
SureCritic / Makes / Hyundai / IONIQ 5 / 2023

2023 Hyundai IONIQ 5

Average Score

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1686 Reviews)
43%
Write a Review
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1686 Reviews)
Write a Review

Reviews

SL
gravatar
Stephen L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/12/2026
Verified Review

All good except for ICCU

Love the car, except the long repair time required for ICCU totalling almost 3 months. Customer service was a low light. After the ICCU failed the first time, I had signed a release that contained the words "past present and future", which prevented me from claiming lemon law when the ICCU failed a second time. It was a clever legal maneuver that I didn't know about until I contacted a lemon law lawyer. All in all, I don't feel confident in road tripping with the ioniq 5 due to the persistent ICCU issue.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
AB
gravatar
Art B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/11/2026
Verified Review

Hyundai Review

The info system is sometimes inconsistent. After turning on the car and pressing media the climate system turns to temperatures that were not programmed as well as the direction of the ventilators.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
CC
gravatar
Chrs C.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2026
Verified Review

Great Everyday Runabout

I can’t imagine going back to a gas vehicle after this, just wish it had more range. Great for daily life, tough for a roadtrip. Until we have a better charging network (IONNA has been so slow to rollout) traveling any distance with an electric car is a pain.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
JB
gravatar
John B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/10/2026
Verified Review

Failed customer service

Failed iccu unit after replacing the main battery pack condemned. My car has been at the dealership since 11/26/2025 as battery pack is back order.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 02/11/2026 07:49 AM

Hello John, thank you for your feedback about your 2023 Hyundai IONIQ 5 and experience thus far. We are sorry to hear about your experience with ICCU. If you need any assistance, please contact our customer care center at (800) 633-5151. One of our representatives will further assist you. Thank you. ^cc
CB
gravatar
Colby B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/10/2026
Verified Review

Close but still has a way to go

Has a way to go to close the gap with Tesla. From not being able to use my phone as the key. The Bluelink app never works, rear hatch rattles, constant service reminder that doesn’t go away after being reset at the dealer.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 02/11/2026 07:35 AM

Hello Colby, thank you for your feedback about your vehicle and experience thus far. We apologize for any inconvenience regarding bluelink and rear hatch.  If you have any questions or concerns, please contact our customer care center at (800) 633-5151. Thank you. ^cc
MB
gravatar
Mark B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/10/2026
Verified Review

Love almost everything about the car.

My Ioniq 5 has been a wonderful car. I love everything about it. Then after having it for 15 months the ICCU unit went out and I had to be towed into the dealership. so far it has been for 2 weeks.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
RC
gravatar
Ronald C.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/10/2026
Verified Review

Great Car

Only a couple issues keep it from 5 stars. Wind noise and faulty iccu.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
JD
gravatar
Jerry D.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2026
Verified Review

2023 Ioniq 5 Limited

So far this car has exceeded my expectations.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
MS
gravatar
Michael S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/10/2026
Verified Review

Better than my past three new BMWs

My last three cars were high-end 3 Series new BMWs. Though it lacks the nibbleness of a BMW, it's stability, speed, fun factor, luxury and style are equal or greater.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
JM
gravatar
Jane M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/09/2026
Verified Review

I like my Ionic

Good car, but needs a rear wiper!
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
BR
gravatar
Brandi R.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2026
Verified Review

I love this car!

I am very happy with my 2023 Ioniq5. I honestly enjoy driving it more than my husband's Audi SQ5. My car is definitely zippier and I would argue more comfortable.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
JA
gravatar
John A.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2026
Verified Review

an amazing vehicle

I've never had a car like this and my previous vehicle was a Lexus hybrid. There are so many useful and fun features that make this a joy to drive and heck, just to sit in.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
KG
gravatar
Kevan G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2026
Verified Review

2023 Ioniq 5 Review

My family has enjoyed having the vehicle, as we have put roughly 20000 miles on it in about 18 months. It has great space for the 4 of us, and excellent technology. The process of charging both at home and at public chargers has been smooth, and the few services I've had to have on the car have also been so smooth compared to my ICE vehicles in the past.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
DD
gravatar
Donald D.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/30/2026
Verified Review

northeast Wisconsin USA

Inconvenient in cold weather
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 01/30/2026 10:03 AM

Hello Donald, thank you for sharing your feedback on your 2023 Hyundai IONIQ 5. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. Your feedback will be taken into consideration. ^cc 
KP
gravatar
Kevin P.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/29/2026
Verified Review

Ioniq-5 Review

Really liked it until year 1.25 when a component failed while driving,c required a tow and was out of commission for over a month. Then at year 2 the battery died, requiring a tow and another repair. Too many disabling snafus.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 01/30/2026 06:23 AM

Hey Kevin, thank you for sharing your feedback regarding your 2023 Hyundai IONIQ 5 and we are really sorry to hear about your experience.  If you have any questions or concerns about Hyundai vehicles, please contact our Connect Center at (800) 633-5151. Thank you ^cc. 
ER
gravatar
Ellen R.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2026
Verified Review

Thrilled with my Ionic 5!

I love love love my Ionic 5 - so comfortable and roomy - yet sleek and cool looking!! Love it inside and out and am happy to be driving a great electric vehicle!
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
JR
gravatar
Joel R.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2026
Verified Review

2023 AWD SE

Super dependable- enjoyable ride. Love the car. Have about 40k miles and it is still performing well. Mias the back wiper though especially with all the snow in NJ this month.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
JY
gravatar
Jane Y.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/26/2026
Verified Review

Great EV

No rear windshield wiper. Also my 12 V went out at 13,000 miles when I had the car just 17 months total and the week after I had a routine checkup. The roadside assistance told me the battery was dead (could not hold a charge) and thus I needed to be towed to the dealership (luckily that was covered) but then when I was there, the 12V "passed" the test so the dealer was not going to replace it. I finally was able to get it replaced anyway. I am now worried it
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
DL
gravatar
DAVID L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2026
Verified Review

Simply the coolest car I've ever owned

The coolest, funnest car I've ever had the privilege to own. Space car!! The fast smooth acceleration is like taking off into space hyperdrive or something. Ha! We get over 300 miles on a full charge. Average mileage, driving the speed limit around town in Phoenix we get about 4.0 mi/kwh which makes it about $.02 per mile to drive. The utility company has a great EV plan. But the car is perfect for around town even when across town can be over 60 miles. Super reliable, zero complaints. 10/10 would recommend, as they say on the Internet.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
MC
gravatar
Markita C.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/26/2026
Verified Review

I love this car.

Fun to drive. Only real complaint is long distance driving, which I dont do much of.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Displaying 20 Reviews

Sponsored Dealer

  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
94%
Green Hyundai
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(5032 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(259 ReScores)
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.