I had a long scratch from a tree branch on the side of my 2 y.o. Tundra. They assessed it one day, b
uffed it out the next day, spending nearly an hour of their time, and did not charge for it! Outstanding customer service.
19402 State Route Highway 410 East
Bonney Lake , WA 98391
Better than “Like It Never Happened”
Our 2019 Nissan Leaf had a parking lot scrape on the rear quarter panel and end cap. As usual for thi
s shop, the repair was excellent. What prompted the review title was the overall condition of the car when we picked it up. While we expected a shiny exterior, it was the interior, which was not part of the repair, was fully detailed. The dashboard dust was gone, the dried coffee spill was gone, and the white stains on the door panels (sunscreen stain) were gone. It was cleaner than the day we got it from the dealer.
I brought my old 2009 F-150 ranch truck from SD out to WA to use when I visited family. Even with 135
,000 miles it still looks darn good except for some rusting panels under the doors and across the back end (so much for salting winter roads). Decided to see about getting it fixed while I was visiting again and a friend told me to take it to Bjorneby's in Federal Way as they are one of the few shops willing to do stupid little jobs like this. They were very nice, gave me a reasonable time and cost estimate, and with a shake of the hand, I left it with them. When the job was done, I was astonished. The truck looked like new and the final cost with tax was less than the reasonable estimate. I am more than pleased. Good people, good work, good price. What more can I say?
I had outstanding service from the beginning. The quality of the repair was perfect. The car was re
turned in show room condition. Smitty (Chris) provided excellent service from beginning to end. Kudos to the repair service staff, especially the painter. I highly recommend this shop. Support staff were great also.