Went in to get a bumper to bumper check up. They found a frayed serpentine belt and fixed. Good thi
ng to cause car was going on a across country road trip the following week.
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I had a recall alert. I did have to call about the part but very nice in setting up time to be comple
ted. Covid has really put a kink in all service work. They have daily issues too. I think all was handled well through extreme shortages
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The work that they do is always none right on time and in the professional manner they keep me up to
date on the progress of the work that they're doing and no matter what they always provide the best customer service. Because of how good everything is about that Vasquez I stopped dealing with a mechanic that I used for the last 10 years and changed to Vasquez and I never regretted the decision.
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The Lexus Dealership here in Baton Rouge told me they had to replace my tire that had a nail in it. T
hey told me matter of factly that it could not be patched. It was $300 for a new tire. I decided to take it to Jefferson Car Care and they told me it could be patched for $25. It ran for 7,000 more miles. They are always honest with me and never do work I don't need. I totally trust them.
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