The dealership (Genesis of Irvine) did an excellent job during the sales and delivery process.
The sales person we dealt with (Chi Lim) was very professional and courteous. He spent a good deal o
f time explaining the many technological aspects of the vehicle. My wife and I could sense he was genuinely interested in helping us navigate the process to us driving off their lot.
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My wife had a flat tire today, so I had to go and help her as she was stranded with one of the kids.
Our jack was missing a piece, so I stopped by Zion and David offered to help me out. He left his shop, brought a jack, and helped me put on the spare. After that he called and found me a great deal on two new tires that were long overdue. He even showed me that the car really needed a brake job, so I made an appointment to come in next week. They go above and beyond to help out their customers.
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As always the management team are extremely helpful and provide good honest workmanship and reasonabl
e prices. They are the only place i will go to and the only repair business that I trust. I have gone here for many years and find them to be extremely honest and provide good and efficient work and will stand behind and warranty their work.
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23501 Commerce Center Drive
Suite B
Laguna Hills, CA 92653
4.9
(1,761 Reviews)
DD
Top notch!!
The Pacific German Team is absolutely top notch!! They are extremely knowledgeable, service-oriented
and generally a pleasure to work with. Thank you Tyler, Elisabeth and all!!
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23501 Commerce Center Drive
Suite B
Laguna Hills, CA 92653
4.9
(1,761 Reviews)
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