My wife and I were car shopping and saw a Hybrid Tucson at the Clarksville location. This dealer had
a larger inventory than the one nearby. So, we drove the 38 minutes from Reisterstown to see if we could find something we liked. Happy to say that we did. The showroom was very inviting, clean, and pleasant. Al, our salesman, greeted us and discussed the purchase. Al was very informed on all aspects of the car and let us test drive. The car sells itself. We have owned Tucsons in the past but this does not even come close to our 2015 model. The safety features and creature comforts sold us. We haven't had any interactions with the Service Dept yet but if it is as pleasant and efficient as sales & marketing, I think we will be very satisfied.
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The tire pressure light came on while driving from NC to VT. I checked and found a tire down 10 lbs.
The first tire shop off the freeway told us they couldn't fit us in. KG made time for us immediately, pulled out a nail, and patched the tire.
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I returned to Heritage Hyundai to purchase my second car from them. Sales Associate Jack Coco Jr. was
kind and helpful in finding the right car for me. He is definitely a #10.
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i like there knowlegde of problem solve caring people tried do a good job and go over things with you both guys take pride in doing a great job
I been with other garage before and I trusted good friend garage and these guys are better and more c
omplete they do a good job and I appericate that very much and you can trust their judgement
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I’ve been involved in the automotive industry for over 20 years. I had an emergency and I made the ca
ll to Tim’s Automotive. Kevin took care of my car right away. The price and timing was amazing. I now have a new Service Department. Kevin,thank you. Your customer service was spot on.
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Transmission serice-including replacement of bottom cover plate.
My 2015 Kia broke 75K miles, and the shop sent me an email suggesting that trans-fluid replacement wa
s due. Took vehicle into shop, needed engine oil change anyway, and agreed-to the trans service as well. The shop found two small pierced holes in the (plastic) cover plate and the trans had lost most oil-which would have caused fatal failure of trans.
Shop sourced OEM-replacement part in California, had it shipped, and performed required service, within the 3 day estimate and 10% below estimated cost.
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7456 E. Furnace Branch Rd
Glen Burnie, MD 21060-7284
4.8
(605 Reviews)
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