1804 N Academy Blvd
Colorado Springs, CO 80909-2724
4.9
(1,591 Reviews)
ReScores™(1)
GW
I knocked the passenger side mirror off and had to replace it
Just had another service visit and was again very happy with the results and the reasonable charges.
As an older single woman, I am delighted to be able to count on these folks.
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I have used this dealership for over 20 years. I have always had a good experience. They typically
deliver on time. No surprises when it comes to cost of repairs.
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Service was so good, I took my vehicle back the very next week!! Finding a great auto service is as i
mportant as choosing a good doctor. Thanks guys!!
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Very bad customer service treated me like a common criminal when I was try to be a paying customerr
Very very bad customer service at your Galley location. I was lied to and treated horrible! I will ne
ver patronize nor recommended this place to anyone! I was made to feel like a complete fool! Behind the non professional help. Her name is Theresa she's a good liar! And there is no way to make a complaint because they all stick together. So that is why I am here. They stopped answering my calls. And I was told the general manager was gonna give me earlier before they stopped taking my calls. But ive yet to hear from him also. I was treated like a common criminal. Called security lied on me. And said I was acting irrate. But if you were to go back and view the camera I was acting like a sane person rather calm if you ask me by the lies I was told all day. The lie that was told by theresa too me was that the tow truck driver never left the key to my vehicle with her.
Then when she did find the key she lied and said the key was broke which it wasn't. Then kicked me out in the cold said that I could not wait on there property for another tow truck to come tow my vehicle back to my home. After bing caught in in all her lying she didnt want to service my car nor let me use there tow services.so and then she called security and lied on me . she is Theresa at the 3655 Galley Rd 80909. I literally just been spending money on getting my vehicle towed back and forth. Oh I forgot to mention how I ended up at the location because I was at home just getting off work. And thersa called me and told me that she located my keys but they were broke. Says she found them outside in the snow. It's Not even that much snow outside. Mind you the tow truck driver said more than once. I quote "he left the keys with the gal at the front desk". So anyhow Theresa told me that she will not do any work on my vehicle unless I come in and inspect the key and the vehicle. I paid my neighbor to drive me there. And to get no service and treated bad kicked out in cold lied on just terrible. I'll be writing a review with the BBB also. Can someone please reach ot to me? My email is 7732camwood@gmail.com
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I had a weird noise when I used my brakes. As Import Auto had just done work on my rear brakes, I as
sumed that was where the problem was. At first they could not hear the noise, but they stuck with it, and finally found my front brake caliper was missing a bolt, nothing to do with my rear brakes at all. Now my brakes are quiet, and I’m very happy with the techs who worked on it and fixed the problem.
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Could not ask for better. Thank you! Love the extras like the rental car, the really nice clean shop
and waiting area - and I look forward to getting some extra customers for you through LivingSocial!! Glad to have met you all.
Susanna
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