Our clutch master cylinder failed and we were stuck. AAA towed us to Carothers and they performed an
analysis on the situation, called me and together we determined a course of action. They made the repair and Austin did an excellent job of communicating throughout the process.
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Thank you Coleman Transmission for the best service anyone could hope to have. They are fair, profess
ional and do what they say they are going to do. Definitely would recommend!
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About a month ago I had 2 knock sensors replaced on my 2002 Lexus RX300. The next day I was driving
to Charlotte, NC and I broke down around Pigeon Forge. I got the vehicle to a repair shop and had to leave it for the weekend because the codes for all six cylinders showed misfires. Upon my return to get the vehicle they had replaced all 6 plugs and coils. Then mentioned to me that the computer grounding wire had come loose and the bolt was "nowhere to be found." So they replaced the bolt. When I got back to Dan and told him the story he said he would give me a full refund of my bill in East TN which was $725 and a hassle. He also said he wanted to test the coils because there is no way all 6 would go bad at the same time. When he tested them all 6 were still GOOD!! However, Dan stuck by his word and gave me a refund even though all that needed to be replaced was the grounding wire bolt.
DAN IS THE MAN!!
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I’ve used Car Wise Automotive for other repairs and was very pleas d with the service and the cost of
repairs. The cost of the oil change was less than the franchise oil change locations. The employees are very nice and explain everything in detail. I highly recommend this auto repair/service and will definitely use them again.
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