Coleman Taylor Transmissions

Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

49 Reviews

98% Would Recommend
Latest Review 14 days ago

Reviews


TS
Tee S.
Many, LA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Excellent
Excellent customer service. Professional, friendly and over a wonderful experience.

DK
David K.
King Of Prussia, PA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2017
Honda transmission noise?
I had a noise in my 2008 Honda CRV that I was sure was a problem with my transmission. I called several transmission shops and nobody said they could help me because it was a Honda. Finally a transmission shop suggested I call Coleman Taylor in Franklin.
I took my car to Coleman Taylor and they determined my noise was a bad wheel bearing and my transmission was fine.
They were super friendly and easy to deal with...and I got a cup of coffee, a newspaper to read and all for free! I don't remember ever being treated so well at a car repair facility,

RM
Randy M.
Brentwood, TN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2016
Awesome Folks, and Honest Too
I have a 2011 Expedition that had a slight clunk when stopping. I went to the Ford dealer in Franklin who wanted $109 for an evaluation (not applied to the repair). I left and took it to Coleman Taylor. During the "evaluation" they determined that the software needed to be re-set, which they did at no charge. Saving money is nice. Being treated with respect is even better. Thank You

TH
Tom H.
Brentwood, TN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2015
An honest shop
I took my 99 Nissan Altima to Coleman because it didn't seem to be shifting smoothly. (I'd tried to get the transmission flushed somewhere else but they refused to do it since it was such an old car and recommended a transmission shop.) So the guys at Coleman Taylor drove it around a bit and told me it was really the engine mounts that were bad; the transmission was ok but fluid dirty. No pressure or even any suggestion that I had to have them do anything. I told them to flush the transmission anyway. It was done in less than an hour, total wait time less than two hours. They gave me a coupon so the charge was even less than expected.

DF
DAVID F.
Brentwood, TN
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2014
Excellent follow-up service
I developed a significant transmission fluid leak well after the rebuild warranty period and they managed to rush me in during a busy schedule for an evaluation. The problem appears to be non-repairable without a full rebuild, but I was not charged for the inspection and estimate.

JW
James W.
Memphis, TN
Ford Cab
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2014 Category: Service
James said this business was good.
This review was collected via phone interview by Customer Research Inc.

AH
Annie H.
Franklin, TN
Saturn Outlook
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2014 Category: Service
Annie said this business did great work. They were honest with the work they performed and did their best to be done quickly.
This review was collected via phone interview by Customer Research Inc.

GJ
Gino J.
Franklin, TN
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2014 Category: Service
Gino said they did a good job.
This review was collected via phone interview by Customer Research Inc.

WN
Willie N.
Franklin, TN
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2014 Category: Service
Willie said everything was handled well.
This review was collected via phone interview by Customer Research Inc.

TG
Torey G.
Franklin, TN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2014 Category: Service
Torey said they were friendly and all around great. They were professional and had outstanding service.
This review was collected via phone interview by Customer Research Inc.

KC
Kenneth C.
Franklin, TN
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2014 Category: Service
Kenneth said 2 months ago when he had prior service, they could've sold him a transmission but they didn't. It wasn't his transmission. It was a catalytic converter. He told them for that reason he would come back whenever he needed a transmission. He needs one now so he's back.
This review was collected via phone interview by Customer Research Inc.

KH
Keith H.
Franklin, TN
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2014 Category: Service
Keith said it's the quality of service he gets, along with the details.
This review was collected via phone interview by Customer Research Inc.

GB
GORDON B.
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2014
.
.

CM
Cylina M.
Franklin, TN
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2014 Category: Service
Cylina said she was referred to this business and they were very friendly.
This review was collected via phone interview by Customer Research Inc.

DG
Doug G.
Spring Hill, TN
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2014 Category: Service
Doug said the facility did good, quick work.
This review was collected via phone interview by Customer Research Inc.

BW
Bob W.
Franklin, TN
Saturn Outlook
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2014 Category: Service
Bob said he has been customer for a long time and he respects the way the owner runs his business and employees.
This review was collected via phone interview by Customer Research Inc.

CB
Caroline B.
Tennessee
Jeep CJ7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2014 Category: Service
Caroline said they fixed her vehicle's issues.
This review was collected via phone interview by Customer Research Inc.

MR
Michael R.
Spring Hill, TN
Chevrolet TrailBlazer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/20/2014 Category: Service
Michael said he had to wait an additional business day for the repairs to be completed due to a parts delay.
This review was collected via phone interview by Customer Research Inc.

JS
Julio S.
Florida
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2014 Category: Service
Julio said this business gave him a free estimate. They are friendly and honest.
This review was collected via phone interview by Customer Research Inc.

DJ
Drew J.
Franklin, TN
Dodge Intrepid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2014 Category: Service
Drew said the vehicle seems to be working fine and the work was cheap.
This review was collected via phone interview by Customer Research Inc.