Coleman Taylor Transmissions


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

48 Reviews

98% Would Recommend
Latest Review 9 months ago

David K. on 02/16/2017
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"Honda transmission noise?"
I had a noise in my 2008 Honda CRV that I was sure was a problem with my transmission. I called several transmission shops and nobody said they could help me because it was a Honda. Finally a transmission shop suggested I call Coleman Taylor in Franklin.
I took my car to Coleman Taylor and they determined my noise was a bad wheel bearing and my transmission was fine.
They were super friendly and easy to deal with...and I got a cup of coffee, a newspaper to read and all for free! I don't remember ever being treated so well at a car repair facility,
Service Date: 02/09/2017
Review Created: 02/16/2017 07:11 AM
Randy M. on 11/29/2016
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"Awesome Folks, and Honest Too"
I have a 2011 Expedition that had a slight clunk when stopping. I went to the Ford dealer in Franklin who wanted $109 for an evaluation (not applied to the repair). I left and took it to Coleman Taylor. During the "evaluation" they determined that the software needed to be re-set, which they did at no charge. Saving money is nice. Being treated with respect is even better. Thank You
Service Date: 11/28/2016
Review Created: 11/29/2016 11:59 AM
Tom H. on 10/23/2015
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"An honest shop"
I took my 99 Nissan Altima to Coleman because it didn't seem to be shifting smoothly. (I'd tried to get the transmission flushed somewhere else but they refused to do it since it was such an old car and recommended a transmission shop.) So the guys at Coleman Taylor drove it around a bit and told me it was really the engine mounts that were bad; the transmission was ok but fluid dirty. No pressure or even any suggestion that I had to have them do anything. I told them to flush the transmission anyway. It was done in less than an hour, total wait time less than two hours. They gave me a coupon so the charge was even less than expected.
Service Date: 10/23/2015
Review Created: 10/23/2015 07:51 AM
DAVID F. on 04/11/2014
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"Excellent follow-up service"
I developed a significant transmission fluid leak well after the rebuild warranty period and they managed to rush me in during a busy schedule for an evaluation. The problem appears to be non-repairable without a full rebuild, but I was not charged for the inspection and estimate.
Vehicle: Buick LeSabre
Service Date: 03/21/2014
Review Created: 04/11/2014 04:52 AM
James W. on 03/31/2014
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James said this business was good.
Vehicle: Ford Cab
Category: Service
Service Date: 03/05/2014
Review Created: 03/31/2014
This review was collected via phone interview by Customer Research Inc.
Annie H. on 03/31/2014
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Annie said this business did great work. They were honest with the work they performed and did their best to be done quickly.
Vehicle: Saturn Outlook
Category: Service
Service Date: 03/05/2014
Review Created: 03/31/2014
This review was collected via phone interview by Customer Research Inc.
Gino J. on 03/31/2014
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Gino said they did a good job.
Vehicle: Toyota Corolla
Category: Service
Service Date: 03/07/2014
Review Created: 03/31/2014
This review was collected via phone interview by Customer Research Inc.
Willie N. on 03/29/2014
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Willie said everything was handled well.
Vehicle: Cadillac DeVille
Category: Service
Service Date: 03/26/2014
Review Created: 03/29/2014
This review was collected via phone interview by Customer Research Inc.
Torey G. on 03/29/2014
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Torey said they were friendly and all around great. They were professional and had outstanding service.
Category: Service
Service Date: 03/13/2014
Review Created: 03/29/2014
This review was collected via phone interview by Customer Research Inc.
Kenneth C. on 03/28/2014
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Kenneth said 2 months ago when he had prior service, they could've sold him a transmission but they didn't. It wasn't his transmission. It was a catalytic converter. He told them for that reason he would come back whenever he needed a transmission. He needs one now so he's back.
Vehicle: Dodge Pickup
Category: Service
Service Date: 03/26/2014
Review Created: 03/28/2014
This review was collected via phone interview by Customer Research Inc.
Keith H. on 03/26/2014
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Keith said it's the quality of service he gets, along with the details.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 03/07/2014
Review Created: 03/26/2014
This review was collected via phone interview by Customer Research Inc.
GORDON B. on 03/22/2014
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Vehicle: Honda Odyssey
Service Date: 03/20/2014
Review Created: 03/22/2014 06:02 PM
Cylina M. on 03/14/2014
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Cylina said she was referred to this business and they were very friendly.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 03/07/2014
Review Created: 03/14/2014
This review was collected via phone interview by Customer Research Inc.
Doug G. on 03/13/2014
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Doug said the facility did good, quick work.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 02/13/2014
Review Created: 03/13/2014
This review was collected via phone interview by Customer Research Inc.
Bob W. on 02/25/2014
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Bob said he has been customer for a long time and he respects the way the owner runs his business and employees.
Vehicle: Saturn Outlook
Category: Service
Service Date: 02/21/2014
Review Created: 02/25/2014
This review was collected via phone interview by Customer Research Inc.
Caroline B. on 02/22/2014
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Caroline said they fixed her vehicle's issues.
Vehicle: Jeep CJ7
Category: Service
Service Date: 02/07/2014
Review Created: 02/22/2014
This review was collected via phone interview by Customer Research Inc.
Michael R. on 02/20/2014
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Michael said he had to wait an additional business day for the repairs to be completed due to a parts delay.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 02/17/2014
Review Created: 02/20/2014
This review was collected via phone interview by Customer Research Inc.
Julio S. on 02/17/2014
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Julio said this business gave him a free estimate. They are friendly and honest.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 02/14/2014
Review Created: 02/17/2014
This review was collected via phone interview by Customer Research Inc.
Drew J. on 02/17/2014
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Drew said the vehicle seems to be working fine and the work was cheap.
Vehicle: Dodge Intrepid
Category: Service
Service Date: 02/07/2014
Review Created: 02/17/2014
This review was collected via phone interview by Customer Research Inc.
Tony C. on 02/14/2014
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Tony said the people were friendly. He was having a problem operating his vehicle. The issue was intermittent. He said he ended up not having anything done to it. They did their best to try and find the problem.
Vehicle: Ford Freestar
Category: Service
Service Date: 02/06/2014
Review Created: 02/14/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 48 in total